Hi, I'm Jilene Jackson, a Senior UX/Product Design Leader with over eight years of experience creating human-centered eCommerce and mobile-first digital experiences. I love leading high-performing teams and collaborating closely with product, engineering, and stakeholder groups to design intuitive and revenue-generating products. My background in Cognitive and Behavioral Psychology helps me dive deep into user empathy, UX research, and testing to solve complex design challenges. I've had the opportunity to work with retail, SaaS, and fashion eCommerce brands, delivering results like website redesigns, increasing checkout conversions, and creating design systems that boost team efficiency. I'm passionate about integrating UX best practices within agile environments and mentoring junior designers to grow their skills and confidence.

Jilene Jackson

Hi, I'm Jilene Jackson, a Senior UX/Product Design Leader with over eight years of experience creating human-centered eCommerce and mobile-first digital experiences. I love leading high-performing teams and collaborating closely with product, engineering, and stakeholder groups to design intuitive and revenue-generating products. My background in Cognitive and Behavioral Psychology helps me dive deep into user empathy, UX research, and testing to solve complex design challenges. I've had the opportunity to work with retail, SaaS, and fashion eCommerce brands, delivering results like website redesigns, increasing checkout conversions, and creating design systems that boost team efficiency. I'm passionate about integrating UX best practices within agile environments and mentoring junior designers to grow their skills and confidence.

Available to hire

Hi, I’m Jilene Jackson, a Senior UX/Product Design Leader with over eight years of experience creating human-centered eCommerce and mobile-first digital experiences. I love leading high-performing teams and collaborating closely with product, engineering, and stakeholder groups to design intuitive and revenue-generating products. My background in Cognitive and Behavioral Psychology helps me dive deep into user empathy, UX research, and testing to solve complex design challenges.

I’ve had the opportunity to work with retail, SaaS, and fashion eCommerce brands, delivering results like website redesigns, increasing checkout conversions, and creating design systems that boost team efficiency. I’m passionate about integrating UX best practices within agile environments and mentoring junior designers to grow their skills and confidence.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Add your work experience history here.

Education

Master of Professional Studies in UX Design at Maryland Institute College of Art
January 1, 2015 - December 31, 2017
Bachelor of Arts in Psychology at Concordia University
January 1, 2010 - December 31, 2014
Certification in Front-End Web Development Visual Programming at Fashion Institute of Technology
January 1, 2016 - December 31, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Government, Consumer Goods, Media & Entertainment