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I am a versatile sales and operations professional with hands-on experience in government procurement, manufacturing, and recycling, blending customer focus with process optimization. I excel at building relationships, coordinating cross-functional teams, and turning data into actionable insights, with a passion for design, web stores, and efficient logistics.…

James Philip Riccardi

Graphic Designer, Web Designer, Illustrator, +2

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I am a versatile sales and operations professional with hands-on experience in government procurement, manufacturing, and recycling, blending customer focus with process optimization. I excel at building relationships, coordinating cross-functional teams, and turning data into actionable insights, with a passion for design, web stores, and efficient logistics.…

Available to hire

I am a versatile sales and operations professional with hands-on experience in government procurement, manufacturing, and recycling, blending customer focus with process optimization.

I excel at building relationships, coordinating cross-functional teams, and turning data into actionable insights, with a passion for design, web stores, and efficient logistics.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Procurement Clerk at New York State Office of General Services: Business Services Center

December 1, 2024 - December 1, 2024

Processed Purchase Orders for numerous NYS Agencies and assisted with agency queries via the BSC BuyDesk.

Web Store Assistant/Sales Associate at Mercury Screen Printing

March 1, 2024 - March 1, 2024

Designed web stores for customers via OrderMyGear CRM; organized daily tasks with Monday CRM; created mock-ups with Illustrator for client approval; collaborated with warehouse to manage inventory and quality; developed sublimated apparel for multiple sports programs.

Inside Sales Representative at BDI

February 1, 2022 - February 1, 2022

Generated new business by identifying customer needs; handled calls and emails for orders and issues; followed up with existing customers to ensure satisfaction; gained knowledge of the industrial bearing industry; served as point of contact for a national account; utilized SAP (CRM) and inventory systems to maintain efficiency and ISO 9000 compliance.

Owner/President at Spa City Recycling

October 1, 2016 - October 1, 2016

Managed day-to-day operations of a scrap recycling facility; supervised a four-person team; weighed inbound/outbound trucks and paid customers; maintained inventory and customer inquiries; tracked markets to price commodities using Bloomberg/LME; logged materials and used Scrap Dragon software to improve efficiency.

Sales Director at Materials Recovery Company

September 1, 2012 - September 1, 2012

Built and maintained relationships with international clients (Belgium and China) to sell mixed metals (Zorba); obtained CCIC licensing for shipments to China; performed quality sampling in US and China; managed global logistics to ensure on-time delivery and presence on-site; represented the company at ISRI conventions.