I am a technically oriented software development leader with 18+ years of experience guiding technology teams and enabling business value through digital transformation, data engineering, and program management. I enjoy crafting enterprise technology strategies and roadmaps, delivering innovative product features, and staying ahead of the evolving tech landscape to ensure competitive advantage. In my current role as Software Development Manager at CSGI in Bengaluru, I lead a cross-functional team of 20 engineers, mentor talent, and shape product roadmaps in collaboration with product managers. I drive end-to-end delivery, manage risks, and foster a culture of continuous improvement and strong collaboration across engineering, product, and leadership to align technical execution with strategic business goals.

Jinumon K. M

I am a technically oriented software development leader with 18+ years of experience guiding technology teams and enabling business value through digital transformation, data engineering, and program management. I enjoy crafting enterprise technology strategies and roadmaps, delivering innovative product features, and staying ahead of the evolving tech landscape to ensure competitive advantage. In my current role as Software Development Manager at CSGI in Bengaluru, I lead a cross-functional team of 20 engineers, mentor talent, and shape product roadmaps in collaboration with product managers. I drive end-to-end delivery, manage risks, and foster a culture of continuous improvement and strong collaboration across engineering, product, and leadership to align technical execution with strategic business goals.

Available to hire

I am a technically oriented software development leader with 18+ years of experience guiding technology teams and enabling business value through digital transformation, data engineering, and program management. I enjoy crafting enterprise technology strategies and roadmaps, delivering innovative product features, and staying ahead of the evolving tech landscape to ensure competitive advantage.

In my current role as Software Development Manager at CSGI in Bengaluru, I lead a cross-functional team of 20 engineers, mentor talent, and shape product roadmaps in collaboration with product managers. I drive end-to-end delivery, manage risks, and foster a culture of continuous improvement and strong collaboration across engineering, product, and leadership to align technical execution with strategic business goals.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Hindi
Advanced
Malayalam
Advanced

Work Experience

Software Development Manager at CSG International
February 1, 2023 - Present
Attracting, evaluating, and integrating top-tier software engineers to build a high-caliber team, onboarding and enabling rapid productivity, mentoring for technical and leadership growth, defining product roadmaps in collaboration with product managers, and overseeing end-to-end project execution. Responsibilities include optimizing resource allocation, ensuring timely delivery within budgets, mitigating risks, and aligning development initiatives with organizational goals. Acts as a liaison between engineering, product, and executive leadership to drive strategic technology vision and scalable, future-ready solutions.
Agile Project Manager at Protegrity India Pvt. Ltd.
August 1, 2021 - February 28, 2023
Led cross-functional collaboration between US and India teams, overseeing end-to-end project delivery, providing status updates to stakeholders, and driving a high-performance Agile culture. Designed and delivered Agile training programs, implemented advanced frameworks to improve efficiency, and promoted continuous process improvements that boosted team productivity.
Scrum Master/Lead Engineer at Xerox Business Services India Pvt. Ltd.
July 1, 2010 - August 1, 2021
Orchestrated release planning, sprint planning, daily stand-ups, and retrospectives for a cross-functional team. Provided strategic leadership, removed roadblocks, and ensured alignment with sprint objectives and timelines. Served as the Feature Scrum Master for a complex initiative spanning multiple applications and teams, leveraging deep domain expertise to guide development and integration strategies.
Quality Engineer at Stabilix Solutions Pvt. Ltd.
June 1, 2009 - June 30, 2010
Led a team of five in designing and executing comprehensive test plans, coordinating across application and support teams to ensure timely issue resolution and ongoing support. Directed testing activities, fostered cross-functional collaboration, and focused on improving application performance and reliability.
Testing Engineer at Cordiant Technologies Pvt. Ltd.
December 1, 2006 - June 30, 2009
Defined and executed detailed manual test cases, performed functionality testing, and reported defects to ensure high-quality software delivery. Utilized Jira for issue tracking and prepared thorough bug reports and pass/fail documentation to inform development lifecycle improvements.

Education

Mechanical Engineering at Kannur University
January 11, 2030 - January 1, 2003

Qualifications

Advanced Certified Scrum Master (A-CSM)
January 11, 2030 - December 8, 2025
Certified SAFe Agilist
January 11, 2030 - December 8, 2025
Certified Scrum Master (CSM)
January 11, 2030 - December 8, 2025
Six Sigma Certified
January 11, 2030 - December 8, 2025
PMP Certification (Pursuing)
January 11, 2030 - December 8, 2025

Industry Experience

Software & Internet

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

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