I have 10+ years of experience as a QA Engineer with a hands-on approach to testing software systems end-to-end. I work across QA methodologies and the Software Development Life Cycle (SDLC) to identify defects, improve quality outcomes, and support reliable releases.

Jitender Prajapati

I have 10+ years of experience as a QA Engineer with a hands-on approach to testing software systems end-to-end. I work across QA methodologies and the Software Development Life Cycle (SDLC) to identify defects, improve quality outcomes, and support reliable releases.

Available to hire

I have 10+ years of experience as a QA Engineer with a hands-on approach to testing software systems end-to-end. I work across QA methodologies and the Software Development Life Cycle (SDLC) to identify defects, improve quality outcomes, and support reliable releases.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Advanced
Hindi
Fluent

Work Experience

Lead QA Engineer at Kasaar (Client – Innomate / Contract )
October 1, 2025 - Present
Led QA lifecycle for Innomate, an enterprise SaaS platform to control, secure, monitor, automate, and elevate AV and IoT ecosystems. Handled API, UI, and database testing; owned automation planning/coverage; and executed performance and regression activities. Worked extensively with AWS services including AWS Lambda, S3, DynamoDB, API Gateway, SQS, CloudWatch, etc. Coordinated with stakeholders to ensure quality gates and release readiness across device/vendor-independent workflows.
Lead QA Engineer at Ascendion (Zoom Client)
May 1, 2024 - August 31, 2025
Worked on web marketing and A/B testing initiatives to enhance user experience and improve lead conversion. Performed QA for releases using SFDC, Figma, JIRA, Zephyr, and Litmus; ensured correct experiment setup, validation, and quality assurance across test cycles and iterations.
Lead Engineer at Ascendion Engineering Private Limited
May 1, 2024 - Present
Working on a web marketing organization project to deliver updated status and convert leads. Responsibilities include functional, sanity, integration and regression testing, understanding requirements and feature functionality, active participation in sprint review and defect tracking, daily status updates to team and stakeholders, hiring resources, preparing test cases, and handling customer-reported defects. Also involved in database testing and testing different devices using tools like Litmus. Tech stack includes Salesforce, Figma, JIRA, Zephyr, Chrome extensions.
Lead QA (Contractor + FTE) at Shopflo
April 30, 2024 - September 1, 2025
Leading all QA activities for a checkout SaaS platform aiming to delight and convert leads to consumers globally. Performed functional, sanity, integration and regression testing. Managed manual testing, defined OKRs, handled customer support issues, change requests, and team member assignments. Conducted load testing on customer-facing APIs and mobile applications (Android and iOS). Prepared test plans, strategies, and scripts for experiments, releases, and hotfixes. Responsibilities included daily status updates, hiring, and deployment management on QA environments.
Senior QA Engineer II at Rain
February 1, 2022 - May 31, 2022
Tested fraud and underwriting squad features for an earned wage access platform used by enterprises such as Walmart. Validated mobile and backend behavior, focusing on correctness, stability, and edge cases for sensitive financial workflows.
QA Lead at Animall
March 1, 2021 - February 28, 2022
Sole QA owner for Android and iOS QA on an online marketplace for trading cattle. Managed QA independently, handled frequent change requests, replicated customer-reported issues, and ensured defects were tracked through root cause analysis and verification cycles.
Software Engineer II – QA (Products) at Zenoti
October 31, 2020 - September 1, 2025
Lead and SPOC for the marketing module consisting of memberships, packages, gift cards, discounts, and campaigns aimed at customer retention. Hands-on role in functional, sanity, integration, and regression testing. Active participation in sprint reviews, defect tracking, manual testing for web store, CMA, and mobile applications (Android and iOS). Handled frequent change requests due to agile methods, prepared test cases and strategies, and mentored colleagues. Performed database testing and prepared scripts for releases and hotfixes.
Senior QA Engineer at Mindtree Limited
January 1, 2016 - August 31, 2019
Worked across multiple projects including VOP, THOR, PIN, Arabic Support, Self-Service, Answers HQ, and Unified View with focus on gaming and customer support systems. Delivered quality through functional, regression, sanity, integration, defect triage, and testing of releases under varying timelines; contributed to hotfix verification and test strategy/execution.

Education

Bachelor of Technology at Rajasthan Technical University
July 18, 2011 - June 26, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Financial Services, Software & Internet, Retail, Other, Agriculture & Mining, Media & Entertainment, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more