Jit Vaghani

Led the transformation of an early, feature-heavy MVP into a coherent AI-native product. Defined product direction, architecture, and experience from concept through delivery, reframing the platform around coachAI—a persistent, context-aware agent that connects user information, understands career context, and guides decisions and next actions. Designed a scalable multi-role platform across artists, managers, agents, producers, and business managers with dedicated workspaces, modes, and contextual AI experiences.

Led product and design for an AI-native healthcare platform supporting connected experiences across patients, clinicians, and practice operations. Designed an ecosystem of specialized AI agents covering patient conversations, clinical documentation, reception, knowledge, billing, and clinic oversight. Defined human–AI workflows and interaction patterns, including how agents use context, assist users, take actions, and maintain appropriate human control. Took AI experiences from concept into live product, contributing to 4,000+ patient conversations and reducing administrative effort by 70% in pilot workflows.

Built an enterprise design system connecting Figma variables, design tokens, multiple themes, React components, and Storybook across multiple engineering teams. Led the Accreditation Reform platform, creating reusable patterns across 16 application types and multiple audit journeys. Delivered nationally significant digital services, including the National Network Map used by 1,000+ people daily, translating complex regulatory, geospatial, and operational workflows into scalable experiences.