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Hi there! I’m Jay Stanford, a customer-focused professional with diverse experience in community management, education, retail, and digital marketing.

About

Hi there! I’m Jay Stanford, a customer-focused professional with diverse experience in community management, education, retail, and digital marketing. I excel in fast-paced settings, value teamwork, and enjoy turning ideas into organized, actionable plans that deliver results. I’m passionate about helping brands connect with people online and offline, while staying hands-on, organized, and solutions-driven.

  • 8 years' experience
  • Joined March 2026

Industry experience

  • Education
  • Retail
  • Media & Entertainment
  • Professional Services
  • Software & Internet

Work experience· 9 roles

Target Team Member · TargetSep 2025 – Present · 1 yr 3 mos

Gained valuable experience in a fast-paced environment by learning new processes, procedures, and systems. Communicated effectively with customers, supervisors, and team members. Performed opening and closing duties, including store cleaning and restocking. Developed strong communication skills by working with groups of diverse individuals. Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.

Marketing Representative · Diamond Cut MarketingJun 2025 – Aug 2025 · 3 mos

Provided outstanding customer service and support; resolved inquiries efficiently; managed multiple projects simultaneously; built relationships with customers through prompt responses and thorough product knowledge; navigated multiple systems to resolve inquiries.

Educator · Right At SchoolApr 2025 – Jun 2025 · 3 mos

Utilized classroom technology for instructional purposes; collaborated with educators to develop curriculum standards; encouraged critical thinking, problem solving, and creativity; maintained strong classroom management and an inclusive environment.

Community Manager · TX 2Dec 2024 – Present · 2 yrs
Technician · Market SourceSep 2023 – Jan 2025 · 1 yr 5 mos
Associate · The UPS StoreMay 2023 – May 2024 · 1 yr 1 mo
Community Manager · Black Veil BridesJul 2021 – Present · 5 yrs 5 mos
Customer Service Representative · Adapt HealthFeb 2021 – Feb 2022 · 1 yr 1 mo

Education

Bachelor of Business Administration · Southern New Hampshire University2030 – 2026
Associate of Science · Pittsburgh Technical College2030 – 2018

Certifications and awards

Ads Manager Basics (Meta)2030 – 2026
Business Goals to Ad Objectives (Meta)2030 – 2026
Digital Marketing Landscape (Meta)2030 – 2026

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