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Hello! I'm Jessica Neres de Alcantara, a detail-oriented transcription and annotation professional with experience in digital content review. I'm a native Portuguese speaker with intermediate English proficiency, adept at remote work, meeting tight deadlines, and handling sensitive information with precision. I'm passionate about AI data quality, improving user experiences, and supporting AI development projects to ensure high-quality data for training and evaluation.…Hello! I'm Jessica Neres de Alcantara, a detail-oriented transcription and annotation professional with experience in digital content review. I'm a native Portuguese speaker with intermediate English proficiency, adept at remote work, meeting tight deadlines, and handling sensitive information with precision. I'm passionate about AI data quality, improving user experiences, and supporting AI development projects to ensure high-quality data for training and evaluation.

Jessica Neres de Alcantara

PRO

Audio Transcriber, Video Editor, Content Creator, +2

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Hello! I'm Jessica Neres de Alcantara, a detail-oriented transcription and annotation professional with experience in digital content review. I'm a native Portuguese speaker with intermediate English proficiency, adept at remote work, meeting tight deadlines, and handling sensitive information with precision. I'm passionate about AI data quality, improving user experiences, and supporting AI development projects to ensure high-quality data for training and evaluation.…Hello! I'm Jessica Neres de Alcantara, a detail-oriented transcription and annotation professional with experience in digital content review. I'm a native Portuguese speaker with intermediate English proficiency, adept at remote work, meeting tight deadlines, and handling sensitive information with precision. I'm passionate about AI data quality, improving user experiences, and supporting AI development projects to ensure high-quality data for training and evaluation.

Available to hire

Brazil

Hello! I’m Jessica Neres de Alcantara, a detail-oriented transcription and annotation professional with experience in digital content review. I’m a native Portuguese speaker with intermediate English proficiency, adept at remote work, meeting tight deadlines, and handling sensitive information with precision.

I’m passionate about AI data quality, improving user experiences, and supporting AI development projects to ensure high-quality data for training and evaluation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

AI Collection (Audio)

Intermediate

AI Collection (Video)

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Intermediate

Work Experience

Customer Service Assistant at Martins Atacadista

January 31, 2025 - January 31, 2025

Logged requests and monitored solutions to completion, achieving high customer satisfaction, delivering clear communication, and maintaining professional service standards.

Inbound Telemarketing Operator at AlgA r Tech (Netflix)

July 1, 2023 - July 1, 2023

Provided technical and planning support for Netflix clients, focusing on clear communication and efficient issue resolution. Achieved high first-contact resolution rates, reducing ticket reopens.

Store Operator (Stock Replenishment) at Assaí Atacadista

August 1, 2024 - August 1, 2024

Restocked and organized merchandise, ensuring 100% compliance with expiration dates and labeling. Maintained smooth customer-facing operations and stocked shelves.

Secretary at UNOPAR

November 1, 2020 - November 1, 2020

Assisted enrollment and re-enrollment processes, both in-person and by phone. Organized documents and schedules, ensuring efficient administrative workflows without rework. Facilitated communication between coordination and students, reducing pending tasks in the department.