I am a motivated, adaptable, and dedicated professional seeking a position that leverages my technical and administrative skills, developed through hands-on experience in customer service and office management. I am committed to contributing positively to team goals and organizational success.

Joanna Marie Palamos

I am a motivated, adaptable, and dedicated professional seeking a position that leverages my technical and administrative skills, developed through hands-on experience in customer service and office management. I am committed to contributing positively to team goals and organizational success.

Available to hire

I am a motivated, adaptable, and dedicated professional seeking a position that leverages my technical and administrative skills, developed through hands-on experience in customer service and office management.

I am committed to contributing positively to team goals and organizational success.

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Language

English
Fluent
German
Intermediate

Work Experience

Graphic Designer (VA) at PRU Life U.K
January 1, 2018 - January 1, 2025
Designed and optimized 50+ high-converting product images for a Shopify store, resulting in an estimated 20–35% improvement in product page engagement (measured through longer page views and reduced bounce rate). Created visually consistent banners, thumbnails, and promotional assets that strengthened brand identity and improved overall store aesthetics. Developed and updated SEO-friendly product content (titles, descriptions, and image text), helping improve product discoverability and clarity for buyers. Localized and translated 30+ product listings into German, supporting market expansion into German-speaking regions. Revised product details (pricing visuals, sizing charts, and feature highlights), reducing customer inquiries by up to 25% due to clearer information. Worked with international clients to implement design and content revisions within tight deadlines, maintaining 95%+ on-time delivery rate. Ensured images followed Shopify best practices for sizing and compression, imp
Graphic Designer at Jhossa Events Management
January 1, 2015 - January 1, 2018
Created branding and marketing materials for cafes and small businesses, including logos, menus, social media graphics, and promotional posters. Collaborated with clients to translate ideas into effective visual designs, delivered projects on time, and managed multiple revisions. Supported event planning and coordination with design assets to enhance attendee engagement.
Personal Assistant (OB-Gyn) at Hello Mommy Hello Kitty Medical Clinic
January 1, 2015 - December 31, 2017
Prepared essential documents such as birth and medical certificates and patient records; managed the physician’s schedule; coordinated patient appointments; facilitated day-to-day operations to ensure patient satisfaction.
Administrative Assistant at Storm Media Ltd.
January 1, 2025 - Present
Provided admin support and graphic design assistance; coordinated end-to-end operations, including vendor coordination, scheduling, and logistics; contributed to cost savings by optimizing processes.

Education

Bachelor of Science in Information Technology at St. Dominic College of Asia
January 1, 2009 - December 31, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Software & Internet, Education