Recently graduated with communications and media degree.

Jessica Nordeen

Recently graduated with communications and media degree.

Available to hire

Recently graduated with communications and media degree.

Language

English
Fluent

Work Experience

Y Care Site Director at YMCA - Shoreview, MN
October 1, 2024 - Present
Leads administrative operations including recordkeeping, registrations, release/emergency forms, and compliance with Minnesota Department of Health and Safety employee requirements. Serves as primary contact for parents and school administration office. Develops and implements curriculum for high-quality educational experiences; provides work direction and training to program staff; creates and monitors staff schedules; authorizes payroll. Supervises program staff while ensuring safety for approximately 175 children, travels to local YMCA locations and activity sites, and manages budgeting/purchasing of supplies. Communicates with parents (documents and direct outreach), oversees forms and documentation, and supports program evaluation and recommendations for needed changes.
Director at YMCA
October 1, 2024 - Present
Administrative activities, including record keeping and file maintenance, registration, release forms, and emergency forms; create documents and communicate with parents; serve as the primary contact for parents and school administration office; maintain employee requirements for Minnesota Department of Health and Safety; develop and implement curriculum; provide work direction and training to program staff; authorize payroll; create and monitor staff schedules; supervise program staff while ensuring the safety of about 175 kids; travel to local YMCAs and other activity sites; budgeting and purchasing supplies to run the program more effectively.
Y Care Lead Program Staff / Program Staff at YMCA - Shoreview, MN
November 1, 2023 - September 30, 2024
Assists with implementation of weekly lesson plans and organizes and leads a variety of activities for school-age children including arts/crafts, indoor/outdoor games, and enrichment activities. Ensures the site is clean and organized; supports accurate program records including incident reports, daily rosters, and attendance. Assists site director with planning, supervising, and implementing program and activities. Travels to local YMCA locations and activity sites and helps promote the program through calendars, emails, and parent communications. Provides work direction to staff while on duty, supporting site director with supervision and training; evaluates program effectiveness and recommends changes as needed. Handles administrative tasks including recordkeeping/file maintenance, registration, release forms, and emergency forms, while maintaining required employee requirements for Minnesota Department of Health and Safety.
Y-Care Lead Program Staff / Program Staff at YMCA - Shoreview, MN
November 1, 2023 - October 31, 2024
Lead and support after-school and summer programs, supervise and train program staff, develop and implement curriculum, coordinate with parents and school administration, manage payroll and staff schedules, ensure safety for approximately 175 children, and collaborate with local YMCAs and activity sites.
Care Lead Program Staff at YMCA
November 1, 2023 - October 1, 2024
Organize and lead a variety of activities for school-age children, including arts and crafts, indoor/outdoor games, and enrichment activities; ensure site is clean and organized; assist in maintaining accurate program records including incident reports, daily rosters, and attendance records; assist site director in planning, supervising, and implementing program activities; travel to local YMCAs and other activity sites; assist in the promotion of the program, including calendars, emails, and other communications with parents; provide work direction to program staff while on duty supporting the site director; evaluate the program and recommend changes to the site director.
Cashier / Receptionist at New Brighton Ford - New Brighton, MN
September 1, 2023 - October 31, 2023
Answers and routes phone calls. Handles cashier responsibilities across Service, Parts, and Sales departments. Files and scans paperwork, contacts customers by phone, and processes refunds or credit memos for returned merchandise as directed by managers.
Cashier / Receptionist at New Brighton Ford
September 1, 2023 - October 1, 2024
Answer and route phone calls; cashier responsibilities for the Service, Parts, and Sales departments; handle filing and scanning paperwork; contact customers via phone; provide refunds or credit memos to customers for returned merchandise as directed by managers.
Nutrition and Culinary Services Supervisor at Presbyterian Homes - North Oaks, MN
January 1, 2022 - August 31, 2023
Creates a positive dining experience for residents and families. Oversees and assists meal preparation based on established menus; supports menu planning. Resolves billing issues and solicits resident/guest feedback to create solutions. Manages, maintains, and updates staff schedules for approximately 30 employees. Communicates effectively with residents and guests and collaborates with other departments to support resident well-being. Assists with interviewing, selection, onboarding, and training of new hires. Ensures policies and procedures are understood and followed to meet safe food handling, labeling, and storage requirements; authorizes payroll.
Cashier / Receptionist at New Brighton Ford
January 1, 2022 - August 31, 2023
Answer and route phone calls, handle cashier responsibilities for service, parts, and sales, maintain filing, and communicate with customers; process refunds or credit memos as directed by managers.
Nutrition and Culinary Services Supervisor at Presbyterian Homes - North Oaks
January 1, 2022 - August 31, 2023
Create a positive dining experience for residents and their families; oversee meal preparation based on established menus; menu planning; resolve billing issues; solicit feedback and create solutions; manage and update staff schedules of around 30 employees; maintain effective communication with residents and guests; assist with interviewing, selection, orientation, and training of new hires; ensure established policies and procedures are understood for safe food handling, labeling, and storage; authorize payroll.
Lead Server / Server at Presbyterian Homes - North Oaks, MN
July 1, 2018 - January 1, 2022
Meal and dining room preparation, serve and buss tables, ensure meals are delivered to resident apartments on time, communicate with residents and guests, resolve meal issues, and maintain orders using a POS system.
Nutrition and Culinary Services Supervisor at Presbyterian Homes - North Oaks, MN
July 1, 2018 - January 1, 2022
Create a positive dining experience for residents and families, oversee meal preparation based on established menus, assist in menu planning, resolve billing issues, solicit customer feedback and implement solutions, manage around 30 employees’ schedules, ensure safety policies are understood and followed, and coordinate payroll.
Lead Server, Server at Presbyterian Homes - North Oaks
July 1, 2018 - January 1, 2022
Assist in meal and dining room preparation; serve and buss tables promptly; ensure meals are delivered on time; communicate with residents and guests; resolve meal issues; maintain orders using a POS system.

Education

High School Diploma at Mounds View High School
January 11, 2030 - June 1, 2020
AS in Business Management at Century College
January 11, 2030 - January 10, 2026
Communications and Media Degree (Degree Pending) at Minnesota State University, Mankato
January 11, 2030 - December 1, 2025
High School Diploma at Mound View High School
January 11, 2030 - June 1, 2020
Associate of Science in Business Management at Century College
January 1, 2020 - January 1, 2022
Degree in Communications and Media at Minnesota State University, Mankato
January 11, 2030 - January 10, 2026
High School Diploma at Moundsview High School
January 1, 2020 - June 1, 2022
Business Management degree at Century College
January 1, 2021 - October 1, 2023
Communications and Media BS degree at Minnesota State University, Mankato
January 1, 2023 - December 1, 2025

Qualifications

Dean's List
January 1, 2021 - January 1, 2022
Degree Pending
January 11, 2030 - December 1, 2025

Industry Experience

Education, Healthcare, Non-Profit Organization, Retail, Professional Services, Travel & Hospitality