Joana Janeca Bay

Available to hire

Hi, I'm Joana Janeca Bay, a results-driven Social Media Manager and Content Creator with experience in social media content planning, audience engagement, digital content creation, and administrative support.

About

Hi, I’m Joana Janeca Bay, a results-driven Social Media Manager and Content Creator with experience in social media content planning, audience engagement, digital content creation, and administrative support. I specialize in creating SEO-friendly content, social media strategies, engagement optimization, and community management across digital platforms. I also bring a strong background in office administration, documentation management, and client support, and I thrive in fast-paced environments with the ability to juggle multiple tasks.

  • Joined June 2026

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet
  • Education

Work experience

Claims Processor · MAA General Assurance Philippines Inc.May 2018 – Sep 2018 · 5 mos

Processed insurance claims and maintained accurate documentation systems. Verified documents and issued claim-related certificates. Organized and dispatched insurance documents efficiently.

Marketing Assistant · MAA General Assurance Philippines Inc.Mar 2018 – May 2018 · 3 mos

Assisted with insurance documentation and customer coordination. Processed policy requests and maintained records. Prepared reports and handled administrative tasks.

Education

Bachelor of Science in Information Technology · Southern Leyte State University - Hinunan Campus2030 – 2017
Bachelor of Science in Information Technology · Southern Leyte State University - Hinunangan Campus2017 – 2026

Certifications and awards· 6

Google Ads Search Certificate2026
Google Ads Display Certificate2026
AI-Powered Shopping Ads Certificate2026
Google Ads Search Certificate2026

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