Aspiring marketing professional with a strong operational background, currently transitioning into digital marketing. I combine my experience in customer service and event coordination with a data-driven approach to strategy. I am highly organized, adaptable, and eager to apply my skills to digital campaigns that drive engagement and growth. Open to new opportunities in digital marketing where I can contribute to brand presence and strategic goals. I enjoy collaborating with teams, mentoring students in tourism marketing, and bringing creative campaigns to life through thoughtful content and measurable results.

Joana Lucas

Aspiring marketing professional with a strong operational background, currently transitioning into digital marketing. I combine my experience in customer service and event coordination with a data-driven approach to strategy. I am highly organized, adaptable, and eager to apply my skills to digital campaigns that drive engagement and growth. Open to new opportunities in digital marketing where I can contribute to brand presence and strategic goals. I enjoy collaborating with teams, mentoring students in tourism marketing, and bringing creative campaigns to life through thoughtful content and measurable results.

Available to hire

Aspiring marketing professional with a strong operational background, currently transitioning into digital marketing. I combine my experience in customer service and event coordination with a data-driven approach to strategy. I am highly organized, adaptable, and eager to apply my skills to digital campaigns that drive engagement and growth.
Open to new opportunities in digital marketing where I can contribute to brand presence and strategic goals. I enjoy collaborating with teams, mentoring students in tourism marketing, and bringing creative campaigns to life through thoughtful content and measurable results.

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Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Beginner
Italian
Beginner

Work Experience

Marketing Analyst at Event Server
August 1, 2018 - June 1, 2021
Supported marketing campaigns and events, contributed to data entry and analysis, and assisted in strategy development to improve engagement and reach.
Waitress at Stupendo Beach, Cascais
October 1, 2018 - November 1, 2018
Provided guest service in a high-volume hospitality setting, supported daily opening and closing of F&B operations, and assisted in service and cash handling.
Assistant Manager at Euro Hotel Altura
July 1, 2019 - August 1, 2020
Assisted in event services, bartending, kitchen prep, and marketing tasks; managed restaurant operations and helped coordinate supplier receipts.
F&B Manager Assistant at FH 55 Grand Hotel Mediterraneo, Florence
July 1, 2021 - August 1, 2021
Supported daily F&B operations in a high-end hotel setting, assisted with guest service and hospitality workflows.
Voice President at ESTM - IP Leiria, Peniche
April 1, 2024 - Present
Led student activities and represented the group in organizational settings; coordinated communications and events.

Education

Tourism Operations Technician (EQF Level 4) at Escola Secundária D. Pedro V, Lisbon
September 1, 2018 - June 1, 2021
Tourism Marketing (EQF Level 6) at Escola Secundária D. Pedro V, Lisbon
October 1, 2023 - July 1, 2026

Qualifications

F&B Internship
April 1, 2021 - July 1, 2021

Industry Experience

Travel & Hospitality, Professional Services, Education, Media & Entertainment, Software & Internet