Office Coordinator / Administration Assistant at Frontier Touring

Handling company archives via data entry and utilisation of COREDNA to manage company website. Delegating and responding to customer queries/complaints. Coordination of office upkeep and maintenance. Leading communication with external maintenance parties, ordering and reviewing stock take.

International Resourcing Consultant at Veritas Education Recruitment

Resourcing suitable candidates, references experience, handling confidential documents and processing them through compliance. Customer Relationship Management: building and maintaining relationships, utilisation of CRM and other computer software. Search Engine Marketing: creating and upkeeping online ads and ad copywriting. Social Media: Content creation, advertising and analytics and insights. Email Marketing: Campaign planning and execution, analytics and reporting, email automation. Client engagement: project delivery, data management, communication, and administrative support.

Supervisor & Event Coordinator at TROVE

Planning and executing a variety of events hosted at the cafe, including private parties, corporate gatherings, and promotional events, coordinating with clients to understand event requirements and preferences. Organising logistics for events, including space setup, catering, audio-visual equipment, and decorations, ensuring seamless execution of events while adhering to timelines. Building and maintaining relationships with clients, addressing their event needs and ensuring satisfaction, acting as the main point of contact for clients during the planning and execution phases. Monitor inventory levels, place orders, and manage stock to prevent shortages or overstock situations – utilising spreadsheets and other software. Maintaining high levels of customer satisfaction by addressing concerns and ensuring a welcoming atmosphere.