Hi there! I’m Joel Tomás Reyna Rivero, a recruitment and client support professional with extensive experience coordinating talent acquisition, recruitment, and multilingual support across gaming and tech industries. I excel at building strong relationships with candidates, clients, and interpreters, and I enjoy solving problems in fast-paced, remote environments. My background spans LATAM and EU markets, with hands-on experience in CRM, SaaS tools, and cross-department collaboration to drive successful outcomes. I’ve lived in several countries (Mexico, Brazil, Chile, Spain, and South Korea) and have collaborated with renowned e-sports athletes and companies. I bring strong communication, cultural adaptability, and a passion for making complex processes smooth and transparent through technology and clear processes.

Joel Tomás Reyna Rivero

Hi there! I’m Joel Tomás Reyna Rivero, a recruitment and client support professional with extensive experience coordinating talent acquisition, recruitment, and multilingual support across gaming and tech industries. I excel at building strong relationships with candidates, clients, and interpreters, and I enjoy solving problems in fast-paced, remote environments. My background spans LATAM and EU markets, with hands-on experience in CRM, SaaS tools, and cross-department collaboration to drive successful outcomes. I’ve lived in several countries (Mexico, Brazil, Chile, Spain, and South Korea) and have collaborated with renowned e-sports athletes and companies. I bring strong communication, cultural adaptability, and a passion for making complex processes smooth and transparent through technology and clear processes.

Available to hire

Hi there! I’m Joel Tomás Reyna Rivero, a recruitment and client support professional with extensive experience coordinating talent acquisition, recruitment, and multilingual support across gaming and tech industries. I excel at building strong relationships with candidates, clients, and interpreters, and I enjoy solving problems in fast-paced, remote environments. My background spans LATAM and EU markets, with hands-on experience in CRM, SaaS tools, and cross-department collaboration to drive successful outcomes.

I’ve lived in several countries (Mexico, Brazil, Chile, Spain, and South Korea) and have collaborated with renowned e-sports athletes and companies. I bring strong communication, cultural adaptability, and a passion for making complex processes smooth and transparent through technology and clear processes.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Spanish; Castilian
Fluent
English
Fluent
Portuguese
Beginner

Work Experience

Multi-Department Support Specialist at U. de Palermo
May 1, 2024 - November 1, 2024
Assisted three departments after hours: Client & Interpreter Communication, Talent Acquisition, and VRI/OPI. Processed language requests for remote/on-site settings, booked interpreters, conducted initial interviews and language evaluations, and managed paperwork for prospects and interpreters.
Multi-Department Support Specialist at Bromberg & Associates
July 1, 2024 - Present
After-hours support across three departments: client/interpreter communication, talent acquisition outreach, and on-demand interpreter supervision. Responsibilities included client communication, language requests, prescheduled assignments, call testing, and ensuring smooth operations.
Company & Client Support at Robin Jobs, EU
August 1, 2022 - February 1, 2024
Support in the gaming industry for LATAM clients including Isurus Gaming, WAP E-Sports, Talleres F.C., and New Indians. Duties included customer and technical support, online ticketing, CRM data entry, social media management, and outbound calling.
Talent Acquisition & Recruitment, Client & Customer Support, Team Management, Interpreter & Player Support at Isurus Gaming, WAP E-Sports, Talleres F.C., New Indians (LATAM clients)
January 1, 2017 - August 1, 2022
Delivered multi-department support, talent acquisition & recruitment, client & customer support, team management, and interpreter/player support across LATAM markets.
Customer & Technical Support, Sales Assistant at Konecta, Argentina
July 1, 2020 - August 1, 2021
Online ticketing and outbound cold calling; CRM data entry; assistance for company technicians; selling updated technologies with a sales focus.

Education

Programming Technical Degree at UTN Córdoba
February 1, 2020 - March 1, 2021
Project Management Course (Gaming) at Córdoba Government
February 1, 2023 - July 1, 2023
Portfolio Product Management at Universidad de Palermo
May 1, 2024 - November 1, 2024

Qualifications

Diplomas in Product & Project Management
January 11, 2030 - April 13, 2026

Industry Experience

Gaming, Software & Internet, Professional Services, Media & Entertainment, Education

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Hire a Project Manager

We have the best project manager experts on Twine. Hire a project manager in Ciudad de Cordoba today.