Lead digital accounts with a focus on SEO (keyword research, on-page/off-page, technical SEO), content strategy and creation, site audits and performance reporting. Managed offshore team, Local SEO optimization, and Google Ads/Facebook campaigns while maintaining client onboarding and ongoing relationship management.

Digital Account Manager at Localsearch

January 1, 2023 - October 12, 2025

Facilitated client onboarding, set campaign expectations, and conducted monthly performance reviews. Produced campaign results via loom videos, addressed objections, and leveraged upselling. Collaborated with campaign managers, managed Google Business Profiles, implemented UX improvements, and analyzed campaign performance for optimization.

OSCH Manager at Helping Hands Network

January 1, 2020 - October 12, 2025

Delivered exceptional customer service, guided and motivated a team to surpass KPIs, ensured child safety and wellbeing, and efficiently managed client accounts. Worked collaboratively in a fast-paced environment with strong organizational skills and attention to detail.

Promotions Representative at ULTIQA LIFESTYLE / Surfers Paradise

December 1, 2015 - October 12, 2025

Increased product visibility, delivered outstanding customer service, managed inquiries, resolved issues promptly, and conducted product presentations with upselling strategies.

Marketing Assistant at LATAM

August 1, 2012 - October 12, 2025

Managed and developed merchandising strategies, assisted in offline campaigns, prepared briefings and reports, monitored website visits and SAP, and organized business events such as Fitur Fair; created various marketing tools.

Digital Account Manager at Localsearch

January 1, 2020 - January 1, 2023

Facilitated client onboarding; set campaign expectations; conducted monthly performance reviews; produced campaign results using Loom; handled objections; upsold services; collaborated with campaign managers; managed Google Business profiles; implemented website changes; analyzed and reported on digital campaign performance; cross-functional collaboration.

OSCH Manager at Helping Hands Network

January 1, 2018 - January 1, 2020

Delivered exceptional customer service; led a team to exceed KPIs; ensured safety and well-being of children; managed client accounts; fostered teamwork and time management; organized tasks and documentation.

Marketing Assistant at LATAM

May 1, 2011 - August 1, 2012

Managed merchandising strategies; assisted offline campaigns; prepared briefings; monitored website visits and basic SAP; organized events (Fitur Fair); created marketing materials such as flyers, diptychs and snack boxes.