Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi there! I’m John Levi De Leon, a results-driven Virtual Assistant and Customer Support professional with 3+ years of experience in administrative support, client account management, KPI reporting, and data management. I excel at handling customer inquiries, keeping accurate records, and supporting daily business operations using Excel, CRM systems, and remote collaboration tools. I’m comfortable working across time zones and am proficient with AI-powered productivity tools to stay efficient and organized. In addition to admin tasks, I also create video content as a freelance Video Editor and Content Creator, bringing creativity, attention to detail, and clear communication to every project. I’m proficient with AI tools like ChatGPT, Gemini, Claude, and Opus, and I’m adept at collaborating with remote teams. My background in media and customer service enables me to deliver high-quality support and engaging content, while maintaining a friendly and professional approach.…Hi there! I’m John Levi De Leon, a results-driven Virtual Assistant and Customer Support professional with 3+ years of experience in administrative support, client account management, KPI reporting, and data management. I excel at handling customer inquiries, keeping accurate records, and supporting daily business operations using Excel, CRM systems, and remote collaboration tools. I’m comfortable working across time zones and am proficient with AI-powered productivity tools to stay efficient and organized. In addition to admin tasks, I also create video content as a freelance Video Editor and Content Creator, bringing creativity, attention to detail, and clear communication to every project. I’m proficient with AI tools like ChatGPT, Gemini, Claude, and Opus, and I’m adept at collaborating with remote teams. My background in media and customer service enables me to deliver high-quality support and engaging content, while maintaining a friendly and professional approach.

John Levi De Leon

Video Editor, Graphic Designer, Assistant Editor, +3





Hi there! I’m John Levi De Leon, a results-driven Virtual Assistant and Customer Support professional with 3+ years of experience in administrative support, client account management, KPI reporting, and data management. I excel at handling customer inquiries, keeping accurate records, and supporting daily business operations using Excel, CRM systems, and remote collaboration tools. I’m comfortable working across time zones and am proficient with AI-powered productivity tools to stay efficient and organized. In addition to admin tasks, I also create video content as a freelance Video Editor and Content Creator, bringing creativity, attention to detail, and clear communication to every project. I’m proficient with AI tools like ChatGPT, Gemini, Claude, and Opus, and I’m adept at collaborating with remote teams. My background in media and customer service enables me to deliver high-quality support and engaging content, while maintaining a friendly and professional approach.…Hi there! I’m John Levi De Leon, a results-driven Virtual Assistant and Customer Support professional with 3+ years of experience in administrative support, client account management, KPI reporting, and data management. I excel at handling customer inquiries, keeping accurate records, and supporting daily business operations using Excel, CRM systems, and remote collaboration tools. I’m comfortable working across time zones and am proficient with AI-powered productivity tools to stay efficient and organized. In addition to admin tasks, I also create video content as a freelance Video Editor and Content Creator, bringing creativity, attention to detail, and clear communication to every project. I’m proficient with AI tools like ChatGPT, Gemini, Claude, and Opus, and I’m adept at collaborating with remote teams. My background in media and customer service enables me to deliver high-quality support and engaging content, while maintaining a friendly and professional approach.

Available to hire

Hi there! I’m John Levi De Leon, a results-driven Virtual Assistant and Customer Support professional with 3+ years of experience in administrative support, client account management, KPI reporting, and data management. I excel at handling customer inquiries, keeping accurate records, and supporting daily business operations using Excel, CRM systems, and remote collaboration tools. I’m comfortable working across time zones and am proficient with AI-powered productivity tools to stay efficient and organized. In addition to admin tasks, I also create video content as a freelance Video Editor and Content Creator, bringing creativity, attention to detail, and clear communication to every project.

I’m proficient with AI tools like ChatGPT, Gemini, Claude, and Opus, and I’m adept at collaborating with remote teams. My background in media and customer service enables me to deliver high-quality support and engaging content, while maintaining a friendly and professional approach.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Freelance Video Editor / Content Creator at Personal Fitness and Gaming Content

January 1, 2024 - Present

Create and edit short-form and long-form fitness video content for personal social media platforms. Edited gaming and streamer content for content creators for approximately one year. Managed video trimming, transitions, subtitles, audio syncing, and content formatting for online engagement. Developed creative content ideas and maintained consistent upload-ready video quality.

Assistant Manager at Foundever Inc.

January 1, 2024 - January 1, 2025

Assisted team operations and workload management to help achieve monthly KPI targets. Extracted and analyzed data from internal systems and maintained accurate Excel reports for monthly performance tracking. Coordinated with team members and supervisors to improve workflow efficiency and productivity. Supported administrative and operational tasks in a fast-paced work environment.

Senior Representative at WNS Global Services

January 1, 2023 - January 1, 2024

Assisted clients in opening insurance accounts and updating policy information based on customer needs. Maintained accurate customer records and documentation using company systems. Responded to customer inquiries professionally through phone and online communication channels. Delivered quality customer support while ensuring compliance with company standards.

Senior Associate at HSBC Electronic Processing Data Inc.

January 1, 2021 - January 1, 2023

Managed UK-based financial client accounts and processed online banking transactions. Assisted customers with fund transfers, account concerns, and online banking support. Maintained confidentiality and accuracy in handling sensitive financial information. Provided professional customer service and resolved client concerns efficiently.