Strengths
Automation, transformation, and manual test leadership
Multi‑vendor and multi‑stakeholder management
Built successful teams
Ability to modernize legacy QA functions, such as introducing automation
Hands‑on technical capability with a desire to stay close to the tech
Experience across global teams and complex delivery environments
Strong communicator and confident technical leader
Highlights
Strong leadership skills
Experience across universities, local and central government, and ServiceNow, amongst many
Proven ability to deliver full QA on many different types of projects incl. Non-functional, accessibility etc.
Comfortable managing large, distributed teams across the UK, Australia, India, Ukraine, Poland, and Malaysia
Leadership & Transformation
Has led teams of varying sizes, smallest to largest: BCU – 3 SCC – 28
Working with Playwright, Selenium, Postman, Xrunner and quite a few other tools, using languages such as Java and C#.
Strong stakeholder and vendor management experience, especially within university environments
Understands developer workflows and collaborates effectively with engineering teams
UoS full development and testing of new student software, moving into reducing count of manual test section persons due to automation
BCU led a failing team and turned this into a team that was complimented in university meetings. Also brought in and worked with Playwright
SCC gave this team a new direction, moved them into having automation.
M&M – led a full‑scale QA transformation across multiple groups, delivered in phases (group by group), including back‑office implementation
Other Skills
Automation transformation leadership
Multi‑vendor and multi‑stakeholder management
Ability to modernise legacy QA functions
Analyse test departments and re-align these for better value
Hands‑on technical capability with a desire to stay close to the tech
Experience across global teams and complex delivery environments
Strong communicator and confident technical leader
Experienced in planning, problem-solving, and operating under pressure.
ERP, CRM systems, HR Systems, SITs, ServiceNow, Salesforce, Azure and PEGA as examples. Database Testing performed on many databases (Oracle PL/SQL, SQL).
Looking at many platform integrations, most recently in BCU, including AI, phones and tablets.
Work Experience
Education
Qualifications
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