External Sourcing Associate at Dempsey Resource Management Inc.

Talent Mapping: Utilizes LinkedIn and Facebook social listening to source high-level candidates for specialized roles. Market Intelligence: Performs deep-dive research to identify industry talent trends and competitive landscape mapping.

Customer Success Specialist at Etiqueta Negra Clothing

High-Volume Client Communication: Managed and resolved high-traffic customer inquiries via MetaBusiness Suite, ensuring prompt, professional responses to drive customer satisfaction and sales. Order Processing & Billing: Handled end-to-end order processing, generating accurate invoices and managing billing workflows with meticulous attention to detail to prevent financial discrepancies. Data & Fulfillment Organization: Structured and maintained customer order data, coordinated fulfillment schedules and organizing dispatch lists to ensure smooth logistics and inventory tracking. Sales Support: Assisted in converting social media leads into active sales by addressing product-specific queries (sizing, availability, shipping) for a fast-paced plus-size clothing brand.

Admin Assistant / Operations Support at Solair e Energys

Handled administrative tasks such as calendar management, coordinating direct client appointments, and managing outbound communication with external insurance partners. Built and used Google Sheets workflows to track early-stage leads and map customer pipelines, improving operational flow from lead tracking to project coordination. Drafted, compiled, and audited technical system specifications and supporting compliance documents, including LGU permits and grid-tied solar net-metering paperwork, ensuring project documentation readiness.

Admin Assistant / Operations Support at Solaire Energys

Stakeholder Research: Managed multi-channel inquiries and performed operational research for solar energy projects. Workflow Optimization: Streamlined documentation and approval processes for utility and government portals.

Corporate Research Analyst (B2B Sales Intelligence) at Infoveracity Inc.

Data Fidelity Management: Managed and updated millions of corporate data points for ZoomInfo, ensuring 100% accuracy across global business profiles. Deep-Dive Verification: Conducted high-fidelity research via LinkedIn and international news archives to track executive movements and role transitions. Operational Validation: Verified the status of corporate branches and headquarters across multiple continents to maintain database integrity and eliminate 'dirty data.' Strategic Reporting: Provided verified, high-impact intelligence to support B2B sales teams in reaching the right decision-makers.

Store Lead and Graphic Artist at Presyong Kaibigan

Managed daily operations at a dedicated physical commercial storefront as the primary front-facing contact for walk-in retail customers, technical inquiries, and cash management. Provided in-house hardware and software repair support for consumer desktop PCs, laptops, and printing units, performing component diagnostics and replacements. Maintained system health for a commercial computer rental fleet, including network stability, virus clearing, and OS updates. Created client-ready digital layouts for labels, stickers, event tarpaulins, store menus, and service materials, and assisted customers with government portal registration.