Pedestrian Dialogue Writer at Rockstar Games

Writes and proofreads thousands of lines of ambient dialogue for upcoming Rockstar Games titles. Conducts cultural research to ensure references, dialects, attitudes, and reactions match their inspirations. Collaborates with other writers and dialogue teams to keep dialogue consistent with established worldbuilding.

Customer Experience Content Editor at Rockstar Games

Writes and proofreads 40–50 articles per month for the Rockstar Games Support site to help players with gameplay issues for high-profile titles. Collaborates with Localization to ensure articles are accessible across supported languages. Analyzes player feedback and trending issues daily to deliver fast, precise support guidance and reduce ticket backlog. Writes internal processes/documentation and partners with Live Operations, Legal, Digital Marketing, Business Insights, and Production for support needs like patch notes and new service documentation.

Communications Specialist at VMware

Responsible for writing, proofreading, and sending internal communications to 40,000+ employees, including webinar promotion, employee achievements, and security updates. Works with executives to craft engaging messages that drive participation and productivity. Collaborates with teams to improve products via proofing and editing, interviews colleagues to incorporate their input, and manages distribution through internal social networks and wikis.

Customer Success Writer at Commvault

Writes and proofreads 15–20 articles and PowerPoint presentations weekly used to teach customers how to use Commvault’s software. Supports marketing and tutorial video production, including proofing scripts, participating in production tasks (voice acting/animating), and post-production editing and publishing to social platforms. Manages databases of 200+ articles and media via writing and tagging in tools like Confluence, Microsoft SharePoint, and Kapost. Collaborates with a team of content specialists to deliver high-quality customer-facing materials.