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I am a professional with over 13 years of experience in process improvement, financial and operational analysis, and system implementation. I excel at gathering and translating business requirements into functional specifications, user stories, and acceptance criteria, ensuring alignment across technical and business teams. I have a strong track record in driving governance and budgeting initiatives, collaborating with stakeholders to deliver clear, measurable outcomes in public policy, government management, and education. I value clarity, teamwork, and continuous learning, and I’m passionate about turning data into practical improvements.…I am a professional with over 13 years of experience in process improvement, financial and operational analysis, and system implementation. I excel at gathering and translating business requirements into functional specifications, user stories, and acceptance criteria, ensuring alignment across technical and business teams. I have a strong track record in driving governance and budgeting initiatives, collaborating with stakeholders to deliver clear, measurable outcomes in public policy, government management, and education. I value clarity, teamwork, and continuous learning, and I’m passionate about turning data into practical improvements.

Joseane Ferrara M. G. Taiar

Project Manager, Data Analyst, Data Scientist, +2

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I am a professional with over 13 years of experience in process improvement, financial and operational analysis, and system implementation. I excel at gathering and translating business requirements into functional specifications, user stories, and acceptance criteria, ensuring alignment across technical and business teams. I have a strong track record in driving governance and budgeting initiatives, collaborating with stakeholders to deliver clear, measurable outcomes in public policy, government management, and education. I value clarity, teamwork, and continuous learning, and I’m passionate about turning data into practical improvements.…I am a professional with over 13 years of experience in process improvement, financial and operational analysis, and system implementation. I excel at gathering and translating business requirements into functional specifications, user stories, and acceptance criteria, ensuring alignment across technical and business teams. I have a strong track record in driving governance and budgeting initiatives, collaborating with stakeholders to deliver clear, measurable outcomes in public policy, government management, and education. I value clarity, teamwork, and continuous learning, and I’m passionate about turning data into practical improvements.

Available to hire

I am a professional with over 13 years of experience in process improvement, financial and operational analysis, and system implementation. I excel at gathering and translating business requirements into functional specifications, user stories, and acceptance criteria, ensuring alignment across technical and business teams.

I have a strong track record in driving governance and budgeting initiatives, collaborating with stakeholders to deliver clear, measurable outcomes in public policy, government management, and education. I value clarity, teamwork, and continuous learning, and I’m passionate about turning data into practical improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Advanced

French

Beginner

Work Experience

Specialist in Budget, Accounting and Project Management - Specialist in Public Policy and Government Management at Central Directorate for Management of Entry Agreements - State Secretariat for Planning and Management, Government of Minas Gerais

August 1, 2018 - November 8, 2025

Acted as Product Owner and Business Analyst in the design, testing (UAT), and rollout of a digital platform for budget and financial resource management, ensuring compliance with accounting logic, internal controls, and audit requirements. Collaborated with developers, analysts, and management staff to define process flows, create user stories and acceptance criteria, and perform system testing to improve usability, data accuracy, and cross-agency workflow integration. Produced detailed functional and instructional documentation describing system operation, logic, and workflows for internal and cross-agency use.

Specialist in Food Logistics and Process Management at Directorate of Food Management, State Secretariat for Penitentiary Management, Government of Minas Gerais

August 1, 2018 - August 1, 2018

Led BPMN process mapping and re-engineering to improve efficiency, control, and service traceability. Designed a pioneer cost-efficient logistics model for food distribution across correctional facilities, optimizing routes, storage, and resource utilization. Participated in UAT testing and implementation of a digital monitoring system for food delivery management and quality control. Implemented KPIs and SLAs to monitor supplier performance, delivery times, and contractual compliance, supporting procurement and budget alignment.

Specialist in Digital Service Channels at Central Directorate of Electronic Service Channels, State Secretariat for Planning and Management, Government of Minas Gerais

June 1, 2016 - June 1, 2016

Monitored and optimized the performance of digital and phone-based public service channels, ensuring accessibility, reliability, and quality of citizen interactions. Conducted service quality assessments, reviewed content accuracy and clarity, and coordinated cross-channel improvements with internal teams and external providers. Supported governance, transparency, and continuous improvement initiatives in digital public services.

Language Teacher & Student Coordinator (English) at TF L Ada Idiomas (TFLA Idiomas)

July 1, 2020 - July 1, 2020

Designed and delivered customized lesson plans and learning materials for students across proficiency levels, including exam preparation and business English. Conducted placement assessments and student interviews to ensure accurate course alignment and progression tracking. Led enrollment coordination and facilitated communication between students and academic teams; participated in ongoing teacher training focused on pedagogy, motivation, and clarity.