Available to hire
I am a results-driven QA strategist with hands-on expertise in manual and automation testing across mobile and web platforms, reinventing quality through AI-powered tools. I have led the design of scalable QA frameworks, transformed reactive testing into proactive, embedded quality engineering, and delivered real-time dashboards, measurable KPIs, and QA roadmaps aligned with business goals.
I excel at cross-functional collaboration and fostering a culture of quality, process excellence, and continuous improvement. I combine analytical rigor with creative problem-solving to champion reliability, accuracy, and trust across partner and user experiences.
Skills
Language
English
Fluent
Work Experience
QA Manager at Simplify3x
August 1, 2024 - PresentDefined and executed end-to-end QA strategy and comprehensive test plans for functional, regression, and usability validation; implemented AI-driven testing and a quality engineering platform; created test architecture and QA delivery across multiple products; established defect management dashboards and release-readiness reports; coordinated fixes across teams and led QA maturity initiatives, improving regression efficiency and reducing escaped defects by over 40%.
Implementation Head at E Source / AAC Utility Partners
February 1, 2021 - July 1, 2024Led cross-location QA efforts across seven service types and seven locations; integrated 27 enterprise apps into a COTS CIS/MDM product on Microsoft Dynamics 365; managed data migration and ETL; implemented real-time defect synchronization between ALM and Azure DevOps; oversaw end-to-end testing (SIT, SAT, UAT, Shadow, Go-Live, post-service packs); mentored teams and implemented testing strategy, automation, and Go/No-Go decisions; delivered test metrics and risk assessments.
QA Director at Invoice Cloud
July 1, 2019 - February 1, 2021Established a QA department for EBPP/payment solution; managed offshore vendors in India and Ireland; improved automation, defect tracking, and governance; achieved ~85% automation; built dashboards and KPIs; led Shift Left and continuous improvement; ensured 100% coverage for critical features with cross-functional collaboration.
QA Delivery at Sogeti / Capgemini
June 1, 2017 - June 1, 2019Developed and implemented a software quality control program, defined test strategy and plans, and managed defect lifecycles; automated regression tests; collaborated with architects and product owners to design integration testing and understand business processes; managed Epics/Stories in TFS; multi-project environment.
Test/Regression Lead at Syntech Systems
November 1, 2015 - June 1, 2017Led QA teams in Agile, mentored test engineers, coordinated test requests and resources, tracked test coverage across multiple product/version releases, performed root cause failure analysis, and drove continuous improvement in test execution, data gathering, reporting, and bug tracking.
Defect Manager at MBFS
December 1, 2014 - November 1, 2015Defined end-to-end QA strategies for SIT, SAT, and UAT; designed and executed test plans, artifacts, and automation scripts using Selenium and Postman; developed test cases for data migration, API and UI testing; led cross-functional teams and dependencies, optimizing schedules and ensuring comprehensive test coverage.
Test Manager at BCBSM
July 1, 2014 - November 1, 2014End-to-end Test Strategy & Traceability for Guidewire InsuranceSuite; guided API/REST Assured and Selenium automation; led defect lifecycle and reporting; managed environment and data orchestration, ensuring IT governance alignment.
Test Lead at TD Bank
July 1, 2014 - November 1, 2014Led end-to-end Guidewire claim center functional and integration testing; validated business rules, coverage, deductibles, and adjudication logic; executed SQL queries for data validation; performed API testing and validated Kafka event streams and asynchronous workflows; managed test planning and defect triage.
Education
Qualifications
Bachelor of Engineering in Computer Science
January 11, 2030 - December 29, 2025Diploma in Electronics and Communication Engineering
January 11, 2030 - December 29, 2025Agile
January 11, 2030 - December 29, 2025DevOps
January 11, 2030 - December 29, 2025CP-SAT
January 11, 2030 - December 29, 2025SMAC™
January 11, 2030 - December 29, 2025ASTMC™
January 11, 2030 - December 29, 2025Software Testing
January 11, 2030 - December 29, 2025SQA
January 11, 2030 - December 29, 2025Business Communication
January 11, 2030 - December 29, 2025Industry Experience
Financial Services, Software & Internet, Government, Healthcare, Life Sciences, Manufacturing, Media & Entertainment, Professional Services, Retail, Travel & Hospitality, Energy & Utilities, Education
Skills
Hire a QA Engineer
We have the best qa engineer experts on Twine. Hire a qa engineer in Kitchener today.