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Customer Service and marketing leader with extensive experience managing print and graphic design operations, client accounts, and end-to-end production workflows—from product research and layout through delivery. Skilled in graphic design, branding, typography, and high-volume order management while maintaining strong vendor and customer relationships. Background includes leading teams and running shop operations, negotiating and finalizing large orders, and producing marketing materials for diverse, high-profile clients. Also brings multimedia and communications experience from the U.S. Navy, with strengths in desktop publishing, visual storytelling, and professional presentation of brand messaging.…Customer Service and marketing leader with extensive experience managing print and graphic design operations, client accounts, and end-to-end production workflows—from product research and layout through delivery. Skilled in graphic design, branding, typography, and high-volume order management while maintaining strong vendor and customer relationships. Background includes leading teams and running shop operations, negotiating and finalizing large orders, and producing marketing materials for diverse, high-profile clients. Also brings multimedia and communications experience from the U.S. Navy, with strengths in desktop publishing, visual storytelling, and professional presentation of brand messaging.

Joshua Schultz

Content Designer, Project Manager, Graphic Designer, +2

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Customer Service and marketing leader with extensive experience managing print and graphic design operations, client accounts, and end-to-end production workflows—from product research and layout through delivery. Skilled in graphic design, branding, typography, and high-volume order management while maintaining strong vendor and customer relationships. Background includes leading teams and running shop operations, negotiating and finalizing large orders, and producing marketing materials for diverse, high-profile clients. Also brings multimedia and communications experience from the U.S. Navy, with strengths in desktop publishing, visual storytelling, and professional presentation of brand messaging.…Customer Service and marketing leader with extensive experience managing print and graphic design operations, client accounts, and end-to-end production workflows—from product research and layout through delivery. Skilled in graphic design, branding, typography, and high-volume order management while maintaining strong vendor and customer relationships. Background includes leading teams and running shop operations, negotiating and finalizing large orders, and producing marketing materials for diverse, high-profile clients. Also brings multimedia and communications experience from the U.S. Navy, with strengths in desktop publishing, visual storytelling, and professional presentation of brand messaging.

Available to hire

Customer Service and marketing leader with extensive experience managing print and graphic design operations, client accounts, and end-to-end production workflows—from product research and layout through delivery. Skilled in graphic design, branding, typography, and high-volume order management while maintaining strong vendor and customer relationships.

Background includes leading teams and running shop operations, negotiating and finalizing large orders, and producing marketing materials for diverse, high-profile clients. Also brings multimedia and communications experience from the U.S. Navy, with strengths in desktop publishing, visual storytelling, and professional presentation of brand messaging.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Beginner

Beginner

Work Experience

Head Manager at Allegra Marketing Print Mail

February 1, 2021 - August 1, 2024

Led shop and office operations; managed personnel, daily equipment operation, and all inbound jobs/orders. Oversaw job scheduling and fulfillment and provided customer/account management. Performed graphic design and handled client needs from intake through delivery while coordinating workflows across the shop and office.

Head Manager at CLASH GRAPHICS

April 1, 2017 - July 1, 2021

Head manager and graphics director at a print and graphic design shop. Managed operations and production, coordinated orders and timelines, and provided leadership across shop and graphics functions while supporting client work and internal process execution.

Customer Service Manager / Marketing / Graphic Design at Booker Promotions

April 1, 2016 - February 1, 2017

Managed and maintained orders from product research and design through brand marketing and delivery. Coordinated with vendors and customers on each order to maintain strong relationships and grow customer accounts. Designed layouts and packaging for hundreds of products for dozens of clients. Worked with high-profile clients (e.g., University of Georgia, Georgia Tech, Vice TV, Fox 5, Ruth’s Chris Steak House, Emory, Nordson, Ochsner, Unilever) and supported event setups including Dragoncon and sporting events such as the Chick-fil-A Bowl. Negotiated and finalized orders totaling over $500,000 in sales.

Head Manager at Kennesaw Blueprint

January 1, 2013 - March 1, 2016

Ran and operated a print and graphic design shop. Managed day-to-day operations including cash intake, balancing company accounts, and payroll. Designed and maintained the company’s marketing/branding and also supported marketing/branding for multiple client companies on account.

Administrative/Legal Assistant at Spyridon, Palermo, and Dornan LLC

January 1, 2009 - January 1, 2010

Completed paralegal work for 2,000+ cases across multiple attorneys, including investigative research and case management. Organized 3,500+ cases with fully searchable, customizable digital backups and managed office computer IT network. Wrote, laid out, created, and published attorney biographies and pamphlets.

Mass Communications Specialist at United States Navy

January 1, 2006 - January 1, 2008

Prepared and wrote news and feature articles for publication; photographed events for publication and historical documentation. Operated still and video camera systems; used computer-based graphics software and desktop publishing. Created original visual information displays and graphics, designed multimedia programs for production, and supported public and secure websites. Produced layouts and design for military newspapers and magazines, facilitated radio/TV stations, and operated electronic imaging, digital reproduction equipment, process cameras, darkroom equipment, and printing presses.

E3 (Military Service) at U.S. Navy

March 1, 2004 - April 1, 2008

Provided multi-media marketing and advertising support for Public Affairs Officer duties. Supported mass communication coordination from ship to shore and across states and abroad for an aircraft carrier setting.

Lithographer at United States Navy

January 1, 2004 - January 1, 2006

Designed layouts, set type, and produced negatives for printing. Performed graphic reproduction using lithographic equipment and desktop publishing systems. Operated process camera, darkroom equipment, printing presses; collated print products; repaired offset presses, duplicators, film process cameras, and bindery equipment.

Public Affairs and Relations (Public Affairs Officer) at Wallflowers (U.S.S. John C. Stennis)

January 1, 2004 - January 1, 2006

Served under the Public Affairs Officer for the U.S.S. John C. Stennis with responsibilities including public/private tours and media and marketing exposure. Participated in media projects including MWR showings (e.g., Wallflowers band), professional sports team events, professional comedians, and involvement related to the motion picture Transformers.