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UX/UI Designer transitioning from commerce background, combining user research with strategic problem-solving to create brand identities and web experiences. Experience designing for music, nonprofit, and education clients.…

Joshua Yu

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UX/UI Designer transitioning from commerce background, combining user research with strategic problem-solving to create brand identities and web experiences. Experience designing for music, nonprofit, and education clients.…

Available to hire

UX/UI Designer transitioning from commerce background, combining user research with strategic problem-solving to create brand identities and web experiences. Experience designing for music, nonprofit, and education clients.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Department Supervisor at Community Natural Foods

June 1, 2024 - Present

Developed and authored Standard Operating Procedures (SOPs) via Microsoft SharePoint for receiving orders, inventory management, and equipment operation. Created seasonal educational guides for staff and customers with Microsoft Copilot, featuring data visualizations of regional produce availability and flavor profiles.

Department Supervisor at Blush Lane Organic Market

June 1, 2019 - June 1, 2023

Directed a produce department team of 7, overseeing scheduling, inventory control, ordering, and receiving in a high-volume organic market. Served as keyholder and manager-on-duty weekly; handled escalated customer concerns, cash management, security, and emergency procedures. Maintained safety compliance and budget adherence while supporting team members and quality standards.

Produce Clerk at Blush Lane Organic Market

June 1, 2017 - June 1, 2019

Executed daily produce operations including stocking, rotation, quality control, and inventory management; provided product knowledge and customer service; performed opening/closing duties, deliveries, shrink counts, and housekeeping.

Server at Pho Boy Vietnamese Noodle House

January 1, 2020 - January 1, 2022

Managed service for up to 10 tables in a fast-paced restaurant environment; trained new staff on server expectations and etiquette; handled cash and POS systems.

Front Desk Associate at Exit Edmonton

January 1, 2015 - January 1, 2017

Monitored 5 escape rooms simultaneously, provided real-time hints, and ensured an optimal customer experience. Generated revenue by engaging walk-in customers and converting street traffic into bookings; managed bookings and front desk operations.

Server at El Cortez Cantina

January 1, 2014 - January 1, 2016

Delivered high-quality service in a fast-paced tequila bar and restaurant environment; processed orders, operated POS, handled cash, and offered menu recommendations.

Busboy / Server Trainee at Earls Kitchen + Bar

January 1, 2010 - January 1, 2014

Supported servers and bartenders by clearing and resetting tables, running food orders, and assisting customers; trained as a server upon turning 18.