Hi, I’m Jovana Stankovic Popovic, a proactive and empathetic Customer Relations Representative with over six years of experience delivering outstanding support for international teams. I excel at multichannel communication (email, chat, phone, and social media), translating customer feedback into actionable insights, and collaborating with internal teams to improve processes and satisfaction.
I thrive in remote, fast-paced environments, speak English, Italian, and Serbian fluently. In addition to customer support, I’ve worked as a 2D artist and UI designer, and I regularly use tools like SAP, Freshdesk, MS Office, Google Workspace, Trello, Figma, and Adobe Photoshop to drive value across functions.
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