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I am an e-commerce and digital marketing professional with experience in online retail operations, product listing management, and marketing coordination within a fast-paced retail environment. In my previous role, I supported day-to-day e-commerce operations including product uploads, campaign coordination, and maintaining online store accuracy and performance. I enjoy working across both operational and marketing functions, especially where attention to detail and execution directly impact customer experience and sales outcomes. I also hold a certificate in Digital Marketing from NUS and a diploma in Hotel Management, which strengthened my understanding of customer service, communication, and structured problem-solving. I am currently based in New Zealand on a Working Holiday Visa and am open to remote opportunities in e-commerce operations, digital marketing support, and customer-focused roles. I am particularly interested in roles where I can contribute immediately while continuing to grow in performance marketing and online retail strategy.…I am an e-commerce and digital marketing professional with experience in online retail operations, product listing management, and marketing coordination within a fast-paced retail environment. In my previous role, I supported day-to-day e-commerce operations including product uploads, campaign coordination, and maintaining online store accuracy and performance. I enjoy working across both operational and marketing functions, especially where attention to detail and execution directly impact customer experience and sales outcomes. I also hold a certificate in Digital Marketing from NUS and a diploma in Hotel Management, which strengthened my understanding of customer service, communication, and structured problem-solving. I am currently based in New Zealand on a Working Holiday Visa and am open to remote opportunities in e-commerce operations, digital marketing support, and customer-focused roles. I am particularly interested in roles where I can contribute immediately while continuing to grow in performance marketing and online retail strategy.

Jovelle Low Jia Yien

Digital Marketer, Marketing Strategist, Content Producer, +2

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I am an e-commerce and digital marketing professional with experience in online retail operations, product listing management, and marketing coordination within a fast-paced retail environment. In my previous role, I supported day-to-day e-commerce operations including product uploads, campaign coordination, and maintaining online store accuracy and performance. I enjoy working across both operational and marketing functions, especially where attention to detail and execution directly impact customer experience and sales outcomes. I also hold a certificate in Digital Marketing from NUS and a diploma in Hotel Management, which strengthened my understanding of customer service, communication, and structured problem-solving. I am currently based in New Zealand on a Working Holiday Visa and am open to remote opportunities in e-commerce operations, digital marketing support, and customer-focused roles. I am particularly interested in roles where I can contribute immediately while continuing to grow in performance marketing and online retail strategy.…I am an e-commerce and digital marketing professional with experience in online retail operations, product listing management, and marketing coordination within a fast-paced retail environment. In my previous role, I supported day-to-day e-commerce operations including product uploads, campaign coordination, and maintaining online store accuracy and performance. I enjoy working across both operational and marketing functions, especially where attention to detail and execution directly impact customer experience and sales outcomes. I also hold a certificate in Digital Marketing from NUS and a diploma in Hotel Management, which strengthened my understanding of customer service, communication, and structured problem-solving. I am currently based in New Zealand on a Working Holiday Visa and am open to remote opportunities in e-commerce operations, digital marketing support, and customer-focused roles. I am particularly interested in roles where I can contribute immediately while continuing to grow in performance marketing and online retail strategy.

Available to hire

I am an e-commerce and digital marketing professional with experience in online retail operations, product listing management, and marketing coordination within a fast-paced retail environment.

In my previous role, I supported day-to-day e-commerce operations including product uploads, campaign coordination, and maintaining online store accuracy and performance. I enjoy working across both operational and marketing functions, especially where attention to detail and execution directly impact customer experience and sales outcomes.

I also hold a certificate in Digital Marketing from NUS and a diploma in Hotel Management, which strengthened my understanding of customer service, communication, and structured problem-solving.

I am currently based in New Zealand on a Working Holiday Visa and am open to remote opportunities in e-commerce operations, digital marketing support, and customer-focused roles. I am particularly interested in roles where I can contribute immediately while continuing to grow in performance marketing and online retail strategy.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Malay

Intermediate

Work Experience

E-commerce Executive & Retail Operations Assistant at Giordano Originals (S) Pte Ltd

April 1, 2022 - November 1, 2025

Plan and execute comprehensive e-commerce strategies across four platforms (Shopee, Lazada, Zalora, iShop Chang); coordinate with cross-functional teams to implement online promotional pricing and product strategies, driving traffic and sales. Manage new product listings, pricing, and inventory across channels; ensure accuracy and compliance with guidelines. Train and mentor new interns for every three months. Handle customer returns and exchanges efficiently; support retail stores operations on weekends; assist in inventory management, stock replenishment, and stock takes to maintain accuracy across channels.

E-commerce Assistant at Letata Agencies Pte Ltd

April 1, 2021 - August 1, 2022

Singapore-based importer of alcohol drinks; built positive relationships with external vendors and clients; prepared quarterly budget reports, GST/tax returns; reviewed daily sales and audit reports (ABS system).

Admin & Account Assistant at Starz Hotel, Malaysia

May 1, 2017 - June 1, 2018

Oversee front office tasks, guest check-in/check-out; support housekeeping and F&B; maintained customer service quality; reviewed and submitted GST and tourism tax returns; kept accounts and ledgers; performed daily sales and audit reporting (ABS system).

Intern at A'Famosa Resort, Malaysia

December 1, 2015 - March 1, 2016

Front Office, Housekeeping & Food & Beverage duties; supported guest services; delivered warm, efficient customer service; addressed routine guest requests.

Ukulele Performer at Anglican Senior Centre Woodlands, Singapore

July 1, 2019 - September 30, 2019

Performed at the official opening ceremony and at community events such as the Mid-Autumn Festival; contributed to a positive and engaging experience for senior participants.