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I'm Joy Li, a product designer with 3 years of experience across technology, education, and healthcare. I design end-to-end products, focusing on interaction design, prototyping, and usability testing to create intuitive web and mobile experiences. I enjoy translating research insights into clear strategies and design opportunities in fast-paced, cross-functional environments. I thrive collaborating with engineers, researchers, and product managers to ship outcomes that matter, and I’m passionate about turning complex ideas into simple, accessible design solutions that improve real-world user experiences.…I'm Joy Li, a product designer with 3 years of experience across technology, education, and healthcare. I design end-to-end products, focusing on interaction design, prototyping, and usability testing to create intuitive web and mobile experiences. I enjoy translating research insights into clear strategies and design opportunities in fast-paced, cross-functional environments. I thrive collaborating with engineers, researchers, and product managers to ship outcomes that matter, and I’m passionate about turning complex ideas into simple, accessible design solutions that improve real-world user experiences.

Joy Li

Product Designer, UX Designer, Graphic Designer, +2

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I'm Joy Li, a product designer with 3 years of experience across technology, education, and healthcare. I design end-to-end products, focusing on interaction design, prototyping, and usability testing to create intuitive web and mobile experiences. I enjoy translating research insights into clear strategies and design opportunities in fast-paced, cross-functional environments. I thrive collaborating with engineers, researchers, and product managers to ship outcomes that matter, and I’m passionate about turning complex ideas into simple, accessible design solutions that improve real-world user experiences.…I'm Joy Li, a product designer with 3 years of experience across technology, education, and healthcare. I design end-to-end products, focusing on interaction design, prototyping, and usability testing to create intuitive web and mobile experiences. I enjoy translating research insights into clear strategies and design opportunities in fast-paced, cross-functional environments. I thrive collaborating with engineers, researchers, and product managers to ship outcomes that matter, and I’m passionate about turning complex ideas into simple, accessible design solutions that improve real-world user experiences.

Available to hire

I’m Joy Li, a product designer with 3 years of experience across technology, education, and healthcare. I design end-to-end products, focusing on interaction design, prototyping, and usability testing to create intuitive web and mobile experiences. I enjoy translating research insights into clear strategies and design opportunities in fast-paced, cross-functional environments.

I thrive collaborating with engineers, researchers, and product managers to ship outcomes that matter, and I’m passionate about turning complex ideas into simple, accessible design solutions that improve real-world user experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Graduate Product Designer & Researcher at Crunch Labs

March 1, 2025 - September 1, 2025

Redesigned the Hack Pack coding console to bridge hands-on robotics building and digital coding, increasing user engagement by 35 percentage points and improving perceived clarity from 3.5 to 4.2 in usability testing. Developed a new Community Hacks Hub from scratch using human-centered design and rapid prototyping, translating complex coding concepts into intuitive interfaces and achieving 92% user desirability across usability tests. Led mixed-method research including user interviews, usability testing, competitor analysis, and heuristic evaluations (Nielsen’s 10 heuristics) to identify key usability gaps backed by data. Facilitated a design thinking workshop to align short- and long-term product priorities, producing top opportunities for the product roadmap. Spearheaded the development of high-fidelity prototypes for the new coding console and Community Hub, built reusable components, and documented developer handoffs to ensure consistency with the design system.

Program Manager at LeadingAge California

January 1, 2024 - July 1, 2024

Cultivated strong rapport and fostered collaborative partnerships with 12 training partners to provide health care educational programs and job placement support for 13 cohorts of underrepresented students. Streamlined reimbursement processes by analyzing patterns and iterating form designs to minimize student errors, successfully improving form completion accuracy by 25% and decreasing processing time. Collaborated with the marketing department to design engaging visual content for training partners and clients.

Product Designer at Health and Wellness Foundation

October 1, 2023 - January 1, 2024

Collaborated with the CEO and product manager as the sole designer to translate executive vision into HIPAA-compliant, inclusive, and accessible digital health solutions. Designed and prototyped the 'Story of Strength' web page, applying WCAG 2.2 AA guidelines to empower individuals with Neurofibromatosis by combining narrative storytelling and accessible health resources. Optimized website responsiveness and accessibility across mobile, tablet, and desktop platforms to support diverse patient experiences.

Product Designer at Tech Fleet

June 1, 2023 - August 1, 2024

Collaborated with the research team to translate insights from a diary study on career switchers' emotional patterns into a proof-of-concept design for a mental wellness-focused job search platform. Led competitive analysis of seven job-seeking platforms and contextual research on web extensions, identifying design opportunities at the intersection of career development and mental wellness. Created foundational content branding guidelines and a copy-design system to unify voice, tone, and language across digital interfaces and future publications. Designed visuals to communicate design decisions, user journeys, emotional pain points, and solution pathways to stakeholders.

Surgical Assistant (Career Transition to Human-Computer Interaction & Design - 2023) at Santa Monica Oral Surgery Center

August 1, 2021 - September 1, 2023

Exercised strong ownership and systems thinking to manage complex surgical workflows, ensuring 30+ daily operations were executed with precision, adaptability, and empathy under pressure. Managed electronic medical records (EMR) and patient data across multiple health care software systems to support online prescriptions, treatment planning, and coordinated care with surgeons.

Learning Experience Designer & Language Instructor (Self-Employed) at Joy’s Language Lab

December 1, 2015 - Present

Managed and mentored international students across Taiwan, Japan, and the United States, designing personalized lesson plans and tracking progress to support academic growth, exam prep, and professional English development. Created original English learning content and launched a 3-month Substack newsletter, sustaining steady subscriber growth and reaching 1.5K total views through weekly content releases. Designed and developed tailored curricula for a range of learning needs, communicating and teaching complex language concepts to learners of all ages and levels, adapting delivery to different audiences and goals.