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Service and sales professional with 10+ years of customer-facing experience across pest control, logistics, and hospitality. Now transitioning to remote work, known for reliability, independent execution, and consistently high output. Self-taught in AI-assisted video production and workflow automation, building generative content pipelines and editing systems. Strong fit for remote customer support, inside sales, scheduling/dispatch, and content production roles.…Service and sales professional with 10+ years of customer-facing experience across pest control, logistics, and hospitality. Now transitioning to remote work, known for reliability, independent execution, and consistently high output. Self-taught in AI-assisted video production and workflow automation, building generative content pipelines and editing systems. Strong fit for remote customer support, inside sales, scheduling/dispatch, and content production roles.

Jake Shortridge

Content Producer, Video Editor, Web Developer

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Service and sales professional with 10+ years of customer-facing experience across pest control, logistics, and hospitality. Now transitioning to remote work, known for reliability, independent execution, and consistently high output. Self-taught in AI-assisted video production and workflow automation, building generative content pipelines and editing systems. Strong fit for remote customer support, inside sales, scheduling/dispatch, and content production roles.…Service and sales professional with 10+ years of customer-facing experience across pest control, logistics, and hospitality. Now transitioning to remote work, known for reliability, independent execution, and consistently high output. Self-taught in AI-assisted video production and workflow automation, building generative content pipelines and editing systems. Strong fit for remote customer support, inside sales, scheduling/dispatch, and content production roles.

Available to hire

Service and sales professional with 10+ years of customer-facing experience across pest control, logistics, and hospitality. Now transitioning to remote work, known for reliability, independent execution, and consistently high output.

Self-taught in AI-assisted video production and workflow automation, building generative content pipelines and editing systems. Strong fit for remote customer support, inside sales, scheduling/dispatch, and content production roles.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Independent Content Producer at North By West Ads (Self-Employed)

January 1, 2026 - Present

Founded North By West Ads to produce short-form video advertising for local home-service businesses. Handled client acquisition, intake, and end-to-end delivery. Built an end-to-end production operation including scriptwriting, generative image/video pipelines, and automated editing workflows using Remotion (React). Developing productized video services for independent creators and publishers.

Independent Content Producer at Self-Employed (North By West Ads)

January 1, 2026 - Present

Founded and operate North By West Ads producing short-form video advertising for local home-service businesses. Handle client acquisition, intake, and delivery end to end. Built the production operation including scriptwriting, generative image/video pipelines, and automated editing workflows using Remotion (React). Developing productized video services for independent creators and publishers.

Pest Control Technician at Banish Pest Control

January 1, 2022 - June 30, 2026

Managed an independent full-time service route handling scheduling, treatment, and required documentation without on-site supervision. Primary customer contact for explaining treatment plans, resolving complaints, and retaining accounts. Applied IPM (Integrated Pest Management) protocols across residential and commercial properties.

Pest Control Technician (Licensed Pesticide Apprentice) at Aptive Environmental

January 1, 2020 - Present

Completed full-time IPM pest management work as a Licensed Pesticide Apprentice. Provided service and customer support while applying IPM practices.

Pest Control Technician (Licensed Pesticide Apprentice) at Pioneer Pest Management (Purcor)

January 1, 2020 - January 1, 2022

Performed full-time IPM service work using a company vehicle as a Licensed Pesticide Apprentice. Generated new business through account sales on route and earned commission.

Pest Control Technician at Aptive Environmental

January 1, 2020 - December 31, 2020

Licensed Pesticide Apprentice performing full-time IPM pest management work.

Pest Control Technician at Pioneer Pest Management (Purcor)

January 1, 2020 - January 1, 2022

Licensed Pesticide Apprentice performing full-time IPM service work using a company vehicle. Conducted service work and generated new business through account sales on route, earning commission.

Package Delivery Driver at UPS

January 1, 2015 - January 1, 2020

Delivered packages across the Portland Metro area with a perfect safety record (zero crashes, zero injuries). Worked 60+ hours per week, frequently 80, across four peak seasons. Handled high-value and high-security shipments including medical shipments, federal/military sites, hospitals, and major distributors. Cross-trained new drivers and routinely finished routes early to assist others.

Line cook at The Vista Pub

January 1, 2013 - December 31, 2014

Volunteer English Teacher at Global Volunteers, Crete, Greece

January 1, 2008 - January 1, 2008

Volunteered as an English teacher.

Volunteer English teacher at Global Volunteers

January 1, 2008 - December 31, 2008

Volunteer English teacher in Crete, Greece.

Party coordinator at Pump It Up

January 1, 2008 - December 31, 2010

Roofing and Construction Laborer

January 1, 2007 - January 1, 2013