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I am a marketing and communications professional with experience supporting social media, digital marketing, customer engagement, program administration, and facilities operations. I have created content for Facebook, Instagram, LinkedIn, and X, monitored campaign performance, managed CRM records, supported virtual programs, and worked closely with internal stakeholders to achieve organisational goals.…I am a marketing and communications professional with experience supporting social media, digital marketing, customer engagement, program administration, and facilities operations. I have created content for Facebook, Instagram, LinkedIn, and X, monitored campaign performance, managed CRM records, supported virtual programs, and worked closely with internal stakeholders to achieve organisational goals.

Jules De Santis

Digital Marketer, Content Creator, Wardrobe, +7

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I am a marketing and communications professional with experience supporting social media, digital marketing, customer engagement, program administration, and facilities operations. I have created content for Facebook, Instagram, LinkedIn, and X, monitored campaign performance, managed CRM records, supported virtual programs, and worked closely with internal stakeholders to achieve organisational goals.…I am a marketing and communications professional with experience supporting social media, digital marketing, customer engagement, program administration, and facilities operations. I have created content for Facebook, Instagram, LinkedIn, and X, monitored campaign performance, managed CRM records, supported virtual programs, and worked closely with internal stakeholders to achieve organisational goals.

Available to hire

I am a marketing and communications professional with experience supporting social media, digital marketing, customer engagement, program administration, and facilities operations. I have created content for Facebook, Instagram, LinkedIn, and X, monitored campaign performance, managed CRM records, supported virtual programs, and worked closely with internal stakeholders to achieve organisational goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Registration and Program Support Officer at Leo Cussen Centre for Law

August 1, 2026 - Present

Managed Salesforce CRM records, updated customer information accurately, handled inbound and outbound calls, responded to general enquiries, and supported virtual program delivery through Zoom, including presenter assistance with slides, audio, and session flow.

Facilities Assistant at Leo Cussen Centre for Law

August 1, 2025 - Present

Assisting with the maintenance and organization of facilities, ensuring all areas are well-presented and functional for staff and students.

Social Media and Digital Marketing Assistant at Leo Cussen Centre For Law

November 1, 2024 - Present

Responsible for managing social media platforms and creating marketing content to enhance customer engagement and drive campaigns.

Faculties Assistant at Leo Cussen Centre For Law

September 1, 2023 - November 1, 2024

Supported the faculty team by coordinating administrative tasks and assisting in various departments.

Team Member at Augustus Gelatery

August 1, 2021 - August 31, 2021

Provided exceptional customer service and assisted in day-to-day operations.

Part Time Sales Associate at Tk Maxx

May 1, 2021 - Present

Assisted customers in finding products and managing inventory, while ensuring excellent customer service.

Stadium Entry Manager at Coburg Basketball Association

February 1, 2021 - February 1, 2022

Managed stadium entry operations and ensured smooth access for attendees.

Stadium Manager at Coburg Giants Basketball Association

January 1, 2021 - July 1, 2022

Managed stadium opening and closing procedures, security checks, facility inspections, venue preparation, cash handling, EFTPOS transactions, till reconciliation, banking procedures, and game-day operations for competitions, training sessions, and events.

Sales Associate at Augustus Gelatery

August 1, 2020 - August 1, 2021

Welcomed customers, took orders, provided product recommendations, prepared and served gelato, beverages, and desserts, and maintained high service and presentation standards in a fast-paced team environment.

Part Time Sales Associate at McDonald's

September 1, 2018 - December 31, 2020

Delivered fast, friendly service and maintained a clean working environment.