I am a results-driven client service and marketing professional with a Bachelor of Commerce in Human Resources and a minor in Marketing from the University of Alberta. I bring more than six years of experience building customer relationships, supporting retention, developing social media strategies, and delivering personalized service in fast-paced environments. My background includes member experience, retail sales, fulfillment operations, team leadership, and social media marketing for the University of Alberta Varsity Track Team. I also enjoy creating content and developing practical marketing solutions through my entrepreneurial work as a videographer, ecommerce marketer, and private sports coach. I am comfortable using Adobe Creative Suite, organizing content calendars, reviewing performance metrics, and collaborating across teams. As a national champion track and field athlete and former team captain, I bring discipline, leadership, communication, and a strong commitment to achieving measurable results.…

Justin Rose

I am a results-driven client service and marketing professional with a Bachelor of Commerce in Human Resources and a minor in Marketing from the University of Alberta. I bring more than six years of experience building customer relationships, supporting retention, developing social media strategies, and delivering personalized service in fast-paced environments. My background includes member experience, retail sales, fulfillment operations, team leadership, and social media marketing for the University of Alberta Varsity Track Team. I also enjoy creating content and developing practical marketing solutions through my entrepreneurial work as a videographer, ecommerce marketer, and private sports coach. I am comfortable using Adobe Creative Suite, organizing content calendars, reviewing performance metrics, and collaborating across teams. As a national champion track and field athlete and former team captain, I bring discipline, leadership, communication, and a strong commitment to achieving measurable results.…

Available to hire

I am a results-driven client service and marketing professional with a Bachelor of Commerce in Human Resources and a minor in Marketing from the University of Alberta. I bring more than six years of experience building customer relationships, supporting retention, developing social media strategies, and delivering personalized service in fast-paced environments. My background includes member experience, retail sales, fulfillment operations, team leadership, and social media marketing for the University of Alberta Varsity Track Team.

I also enjoy creating content and developing practical marketing solutions through my entrepreneurial work as a videographer, ecommerce marketer, and private sports coach. I am comfortable using Adobe Creative Suite, organizing content calendars, reviewing performance metrics, and collaborating across teams. As a national champion track and field athlete and former team captain, I bring discipline, leadership, communication, and a strong commitment to achieving measurable results.

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Work Experience

Member Experience Associate at Movati Athletic
September 1, 2025 - May 1, 2026
Engaged directly with members to support sales and retention, addressed account and billing inquiries, promoted club programs and services, facilitated member onboarding, conducted facility tours, and built strong relationships with a diverse member base.
Fulfillment Specialist at Fastenal
June 1, 2025 - September 1, 2025
Managed inventory levels to support timely customer order fulfillment, replenished inventory, delivered supplies on local routes for the vending program, processed incoming shipments, organized products for efficient storage, and operated warehouse equipment for order picking and packing.
Social Media Marketer at University of Alberta, Varsity Track Team
September 1, 2023 - March 1, 2026
Developed social media strategies to support university engagement, built content calendars across platforms, reviewed social media metrics to guide future marketing efforts, and created digital content using Adobe Creative Suite, including Photoshop, Premiere Pro, Lightroom, and After Effects.
Sales Associate at Sunglass Hut
November 1, 2021 - December 1, 2023
Assisted customers with product selection, provided tailored product advice, organized merchandise displays, helped clear overstock, cultivated customer relationships through personalized interactions, and developed sales techniques for identifying and overcoming objections.
Server Shift Leader at Joey
April 1, 2021 - August 1, 2021
Supervised serving staff during shifts, maintained high hospitality and food quality standards, trained new employees on restaurant culture, menu offerings, and customer service, conducted performance reviews, coordinated dining room setup, and optimized seating arrangements.

Education

Bachelor of Commerce in Human Resources with a Minor in Marketing at University of Alberta
January 11, 2030 - September 24, 2026

Qualifications

Intermediate First Aid and CPR C/AED
January 1, 2026 - September 24, 2026
Personal Training Certificate
January 1, 2026 - September 24, 2026

Industry Experience

Education, Retail, Wholesale & Distribution, Travel & Hospitality, Media & Entertainment, Professional Services