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I am a passionate UX/UI designer who loves crafting seamless, user-centered experiences that not only satisfy customers but also drive business growth. I enjoy collaborating across teams to deliver high-quality and impactful design solutions that make a real difference. With experience leading design initiatives that increased user engagement by 35%, I focus on intuitive, accessible, and effective design. I'm always eager to learn and grow while contributing to meaningful, impact-driven projects.…I am a passionate UX/UI designer who loves crafting seamless, user-centered experiences that not only satisfy customers but also drive business growth. I enjoy collaborating across teams to deliver high-quality and impactful design solutions that make a real difference. With experience leading design initiatives that increased user engagement by 35%, I focus on intuitive, accessible, and effective design. I'm always eager to learn and grow while contributing to meaningful, impact-driven projects.

Vansheeka Jain

UX Designer, UI Designer, Product Designer, +3

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I am a passionate UX/UI designer who loves crafting seamless, user-centered experiences that not only satisfy customers but also drive business growth. I enjoy collaborating across teams to deliver high-quality and impactful design solutions that make a real difference. With experience leading design initiatives that increased user engagement by 35%, I focus on intuitive, accessible, and effective design. I'm always eager to learn and grow while contributing to meaningful, impact-driven projects.…I am a passionate UX/UI designer who loves crafting seamless, user-centered experiences that not only satisfy customers but also drive business growth. I enjoy collaborating across teams to deliver high-quality and impactful design solutions that make a real difference. With experience leading design initiatives that increased user engagement by 35%, I focus on intuitive, accessible, and effective design. I'm always eager to learn and grow while contributing to meaningful, impact-driven projects.

Available to hire

I am a passionate UX/UI designer who loves crafting seamless, user-centered experiences that not only satisfy customers but also drive business growth. I enjoy collaborating across teams to deliver high-quality and impactful design solutions that make a real difference.

With experience leading design initiatives that increased user engagement by 35%, I focus on intuitive, accessible, and effective design. I’m always eager to learn and grow while contributing to meaningful, impact-driven projects.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

UX Audit Quality Analysis at Honda

June 1, 2025 - Present

Audited Honda's mobile site against the Figma prototype, identifying over 17 UI/UX issues. Improved visual consistency by 15% and reduced user confusion by 20%, resulting in polished, reliable user experiences. Ensured top-tier quality for Honda's digital products by rigorously comparing live apps and websites against Figma designs. Identified and resolved critical inconsistencies in layout, functionality, content, and performance, improving user experience. Increased content accuracy trust by 10% and potentially cut user abandonment by 25% by addressing key issues. Collaborated effectively with design and development teams to deliver a polished and user-friendly product.

UX/UI Design at Eatcue

May 31, 2025 - July 24, 2025

Led end-to-end UX/UI design for a mobile app helping Melbourne-based college students plan affordable and easy-to-make meals. Conducted user research to identify pain points around meal planning and budgeting. Designed wireframes, user flows, and high-fidelity prototypes using Figma with a focus on simplicity and cost-awareness. Integrated budgeting tools and smart recipe suggestions that reduced planning time by 40%. Resulted in a 35% increase in usability scores during user testing and positive feedback from 90% of participants. Applied key UX principles such as affordance, hierarchy, and cognitive load reduction to optimize usability.

UX UI Design Freelancer at Freelance

December 1, 2024 - May 31, 2025

Designed and developed Eatcue, a mobile app that helps users plan healthy meals on a budget using the full Design Thinking process. Conducted user research with 20+ participants and created personas and journey maps. Designed user flows, wireframes, and high-fidelity prototypes in Figma. Applied atomic design and WCAG principles for a clean, accessible UI. Led usability testing which improved task success and navigation efficiency by 30%.

UX UI Design - Bootcamp Participant at Monash University

February 1, 2024 - May 31, 2024

Collaborated on a website redesign project for Invisible Illnesses to improve accessibility and UX for users with chronic conditions. Conducted user research including surveys, interviews, and heuristic evaluations to identify pain points. Created personas, journey maps, and Figma prototypes to guide an empathetic, accessible design. Applied WCAG standards for inclusive design, improving navigation and content clarity. Led usability testing resulting in higher task success rates and user satisfaction.

Customer Service Representative at Commbank

January 1, 2024 - Present

Provided high-quality support across 60+ daily calls, achieving 95% satisfaction and boosting NPS by 18% through empathetic service and efficient dispute handling. Applied a user-first mindset in managing customer interactions, uncovering pain points that informed empathetic and accessible design decisions. Maintained a 95% satisfaction rate by actively listening and responding to emotionally sensitive issues, translating into a deep understanding of user trust and emotional journeys. Lodged and followed up on disputes for unauthorized transactions, reducing errors and increasing resolution speed. Communicated complex fraud protection processes in simple terms, highlighting the need for clear, intuitive content and in-app guidance. Resolved critical issues under pressure, developing sensitivity to user frustration triggers.

Customer Service Representative – Lost & Stolen Cases at Commonwealth Bank of Australia

January 1, 2024 - June 20, 2024

Handled over 60 daily calls, resolving cases with empathy and accuracy. Provided empathetic service during sensitive interactions, maintaining a 99% satisfaction score. Lodged disputes for unauthorized transactions, reducing errors and improving closure efficiency. Educated customers on security and dispute rights, boosting their confidence. Managed critical customer situations, increasing Net Promoter Score by 18%.