I am a passionate UX consultant with years of experience addressing user needs and crafting exceptional digital experiences. My journey in this field is driven by a commitment to improving usability and engagement across various platforms. I thrive on collaboration and continuous learning, always seeking innovative solutions to complex challenges.

Caroline Dumont

I am a passionate UX consultant with years of experience addressing user needs and crafting exceptional digital experiences. My journey in this field is driven by a commitment to improving usability and engagement across various platforms. I thrive on collaboration and continuous learning, always seeking innovative solutions to complex challenges.

Available to hire

I am a passionate UX consultant with years of experience addressing user needs and crafting exceptional digital experiences.
My journey in this field is driven by a commitment to improving usability and engagement across various platforms.
I thrive on collaboration and continuous learning, always seeking innovative solutions to complex challenges.

See more

Language

French
Fluent
English
Advanced

Work Experience

Head of UX / Product Designer at Unicraft
October 1, 2023 - October 11, 2025
Led UX/Product design and strategy across client engagements; shaped product direction and design systems.
Lead UX Designer at Freelance (KolecTo, La Fabrique by EDF)
October 1, 2023 - October 11, 2025
Lead / Senior Product Designer at UX Republic
July 1, 2021 - October 11, 2025
Led product design across multiple digital platforms; built design systems and collaborated with cross-functional teams.
Senior Product Designer at Guerlain
May 31, 2019 - October 11, 2025
Lead UX Designer at Onepoint x Franprix
September 30, 2018 - October 11, 2025
Lead UX Designer at Salesforce & DXC Technology
February 28, 2018 - October 11, 2025
Founder / Product Designer at Ethic Hunt
July 1, 2023 - October 11, 2025
Founder and product designer delivering UX, product design, and strategy for diverse clients in a lean, collaborative setup.
Head of Product Design at Unicraft
July 1, 2024 - October 11, 2025
Led product design initiatives, defined design strategy, and built scalable design systems within a fast-moving product environment.
Head of Product Design at Unicraft
January 1, 2025 - Present
Continued leadership in product design with ongoing strategic responsibilities.
Lead / Senior Product Designer at UX Republic
July 1, 2021 - October 11, 2025
Led multiple client engagements as a senior product designer, driving UX research and design execution.
Senior Product Designer at Guerlain
May 1, 2019 - October 11, 2025
Drove digital design initiatives for the luxury brand across web and mobile experiences.
Lead UX at OnePoint x Franprix
September 1, 2018 - October 11, 2025
Led UX design for a Franprix collaboration, shaping user-centered digital solutions.
Lead UX at Salesforce
February 1, 2018 - October 11, 2025
Led UX efforts for Salesforce projects, collaborating across squads to deliver user-centered outcomes.
Freelance UX Lead at Client: EDF
January 1, 2025 - Present
Led UX team for EDF's customer portal, ensuring usability for C2M users. Spearheaded design enhancements and user testing initiatives.
Freelance UX Designer at Client: EDF
January 1, 2023 - October 13, 2025
Designed user experiences for various platforms, focusing on usability and user engagement. Collaborated with development teams to implement solutions.
Founder & Designer at 2021 - 2023
January 1, 2023 - October 13, 2025
Started a design studio focused on UX design and branding, providing services to various clients across industries.
Junior Product Designer at 2020 - 2021
January 1, 2021 - October 13, 2025
Worked alongside senior designers to create user-centered designs and prototypes. Conducted user research to inform design decisions.

Education

Bachelor in Digital Advertising at ESP
January 1, 2011 - January 1, 2011
Master in Digital Marketing at INSEEC Paris
January 1, 2012 - January 1, 2012
Professional Certification: Interaction Design at Les Gobelins
January 1, 2015 - January 1, 2015
Master in Digital Marketing at INSEEC Paris
January 1, 2012 - January 1, 2012
Professional Certification: Scrum Product Owner at Scrum Institute
January 1, 2019 - January 1, 2019
Master in Digital Marketing at INSEEC Paris
January 1, 2012 - October 11, 2025
Degree in Design at Les Gobelins
January 1, 2010 - January 1, 2016

Qualifications

Professional Certification: Scrum Product Owner
January 1, 2019 - January 1, 2019
Professional Certification: Interaction Design
January 1, 2015 - January 1, 2015
Bachelor in Digital Advertising
January 11, 2030 - January 1, 2011
Scrum Product Owner Certification
January 1, 2019 - October 11, 2025
Scrum Institute Professional Certification
January 1, 2019 - October 11, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Other