Kamile Darici

Led end-to-end managed-services and software implementation deliveries, coordinating scope, timelines, resources, risks, stakeholders, and delivery dependencies. Managed escalations across consulting, support, sales, and operations to resolve delivery risks, resource conflicts, and stakeholder misalignment. Established structured project governance (intake, prioritisation, milestones, risk registers, resource planning, and delivery reporting) and ran capacity planning aligned to delivery demand. Monitored budgets, planned-vs-actual costs, and billing readiness with regular reporting to leadership. Coordinated Sales-to-Delivery handovers to ensure accurate project setup and readiness. Applied Lean Six Sigma to standardise delivery processes, address recurring issues, and improve delivery predictability.

Took a mandatory Dutch naturalisation process period and started a coaching business.

Managed ERP and CRM training programs from planning through delivery, including onboarding, materials, milestone tracking, and performance monitoring. Tailored onboarding materials and processes, reducing onboarding time by 80% against KPI targets. Conducted stage-gate reviews with milestone and KPI governance to maintain delivery quality and program progress. Improved candidate evaluation accuracy by 15% using structured behavioural interview and evaluation procedures. Expanded program reach from The Netherlands to 5 EU countries and 12 cities.