I am a dedicated and motivated professional with experience as a Customer Service Representative, Technical Chat Support Representative, and Virtual Assistant. Throughout my career, I have developed strong communication, customer service, problem-solving, and organizational skills while building positive relationships with customers and clients. I am seeking an opportunity where I can contribute to the success of the company by delivering high-quality work, providing excellent support, and continuously improving my skills to maximize my potential.

Kate Anne Baliota

I am a dedicated and motivated professional with experience as a Customer Service Representative, Technical Chat Support Representative, and Virtual Assistant. Throughout my career, I have developed strong communication, customer service, problem-solving, and organizational skills while building positive relationships with customers and clients. I am seeking an opportunity where I can contribute to the success of the company by delivering high-quality work, providing excellent support, and continuously improving my skills to maximize my potential.

Available to hire

I am a dedicated and motivated professional with experience as a Customer Service Representative, Technical Chat Support Representative, and Virtual Assistant. Throughout my career, I have developed strong communication, customer service, problem-solving, and organizational skills while building positive relationships with customers and clients.

I am seeking an opportunity where I can contribute to the success of the company by delivering high-quality work, providing excellent support, and continuously improving my skills to maximize my potential.

See more

Language

English
Fluent

Work Experience

Tech Chat Support Representative
January 1, 2026 - Present
Assisted customers via live chat by troubleshooting technical issues, resolving inquiries, and providing accurate and timely support.
Technical Chat Support Representative
January 1, 2026 - July 1, 2026
Assisted customers via live chat by troubleshooting technical issues, resolving inquiries, and providing accurate and timely support.
Customer Service Representative at BPO Industry - VXI
June 1, 2025 - December 31, 2025
Handled customer inquiries, resolved billing concerns, assisted with sales, and provided excellent customer support.
Virtual Assistant at Penthouse Management
June 1, 2025 - December 31, 2025
Managed social media accounts and daily online activities. Created, organized, and scheduled content for posting. Wrote and edited engaging captions for social media posts. Handled email management and responded to inquiries. Maintained content calendars to ensure consistent and timely posting.

Education

Bachelor of Science in Tourism Management at University of Immaculate Conception
January 1, 2023 - July 1, 2026
Senior High School Graduate at UMHS - Senior High School
January 1, 2020 - January 1, 2022
Junior High School Graduate at St. Ana National High School
January 1, 2018 - January 1, 2019
Elementary Graduate at Manuel A. Roxas Elementary School
January 1, 2012 - January 1, 2014
at Philippine Academy of Sakya, Davao Inc.
January 11, 2030 - July 27, 2026
Bachelor of Science in Tourism Management at University of Immaculate Conception
January 11, 2030 - July 27, 2026
Senior High School Graduate at HUMMS - Senior High School
January 11, 2030 - July 27, 2026
Junior High School Graduate at Sta. Ana National High School
January 11, 2030 - July 27, 2026
Elementary Graduate at Manuel A. Roxas Elementary School
January 11, 2030 - July 27, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Education, Retail, Media & Entertainment, Professional Services, Telecommunications