Available to hire
I am a dedicated and motivated professional with experience as a Customer Service Representative, Technical Chat Support Representative, and Virtual Assistant. Throughout my career, I have developed strong communication, customer service, problem-solving, and organizational skills while building positive relationships with customers and clients.
I am seeking an opportunity where I can contribute to the success of the company by delivering high-quality work, providing excellent support, and continuously improving my skills to maximize my potential.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Tech Chat Support Representative
January 1, 2026 - PresentAssisted customers via live chat by troubleshooting technical issues, resolving inquiries, and providing accurate and timely support.
Technical Chat Support Representative
January 1, 2026 - July 1, 2026Assisted customers via live chat by troubleshooting technical issues, resolving inquiries, and providing accurate and timely support.
Customer Service Representative at BPO Industry - VXI
June 1, 2025 - December 31, 2025Handled customer inquiries, resolved billing concerns, assisted with sales, and provided excellent customer support.
Virtual Assistant at Penthouse Management
June 1, 2025 - December 31, 2025Managed social media accounts and daily online activities. Created, organized, and scheduled content for posting. Wrote and edited engaging captions for social media posts. Handled email management and responded to inquiries. Maintained content calendars to ensure consistent and timely posting.
Education
Bachelor of Science in Tourism Management at University of Immaculate Conception
January 1, 2023 - July 1, 2026Senior High School Graduate at UMHS - Senior High School
January 1, 2020 - January 1, 2022Junior High School Graduate at St. Ana National High School
January 1, 2018 - January 1, 2019Elementary Graduate at Manuel A. Roxas Elementary School
January 1, 2012 - January 1, 2014 at Philippine Academy of Sakya, Davao Inc.
January 11, 2030 - July 27, 2026Bachelor of Science in Tourism Management at University of Immaculate Conception
January 11, 2030 - July 27, 2026Senior High School Graduate at HUMMS - Senior High School
January 11, 2030 - July 27, 2026Junior High School Graduate at Sta. Ana National High School
January 11, 2030 - July 27, 2026Elementary Graduate at Manuel A. Roxas Elementary School
January 11, 2030 - July 27, 2026Qualifications
Industry Experience
Travel & Hospitality, Education, Retail, Media & Entertainment, Professional Services, Telecommunications
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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