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Hi, I'm Katelyn Pate, a detail-oriented and adaptable professional with experience in customer support, data evaluation, and operational coordination. I excel at clear written and verbal communication, accurate data entry, and process documentation. I bring a research-driven, analytical mindset from my Master of Science in User Experience and hands-on experience evaluating and training AI systems for quality and accuracy. I thrive managing multiple tasks, meeting deadlines, and quickly learning new tools and systems.…Hi, I'm Katelyn Pate, a detail-oriented and adaptable professional with experience in customer support, data evaluation, and operational coordination. I excel at clear written and verbal communication, accurate data entry, and process documentation. I bring a research-driven, analytical mindset from my Master of Science in User Experience and hands-on experience evaluating and training AI systems for quality and accuracy. I thrive managing multiple tasks, meeting deadlines, and quickly learning new tools and systems.

Katelyn Pate

UX Designer, Product Designer, Data Analyst, +2

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Hi, I'm Katelyn Pate, a detail-oriented and adaptable professional with experience in customer support, data evaluation, and operational coordination. I excel at clear written and verbal communication, accurate data entry, and process documentation. I bring a research-driven, analytical mindset from my Master of Science in User Experience and hands-on experience evaluating and training AI systems for quality and accuracy. I thrive managing multiple tasks, meeting deadlines, and quickly learning new tools and systems.…Hi, I'm Katelyn Pate, a detail-oriented and adaptable professional with experience in customer support, data evaluation, and operational coordination. I excel at clear written and verbal communication, accurate data entry, and process documentation. I bring a research-driven, analytical mindset from my Master of Science in User Experience and hands-on experience evaluating and training AI systems for quality and accuracy. I thrive managing multiple tasks, meeting deadlines, and quickly learning new tools and systems.

Available to hire

Hi, I’m Katelyn Pate, a detail-oriented and adaptable professional with experience in customer support, data evaluation, and operational coordination. I excel at clear written and verbal communication, accurate data entry, and process documentation.

I bring a research-driven, analytical mindset from my Master of Science in User Experience and hands-on experience evaluating and training AI systems for quality and accuracy. I thrive managing multiple tasks, meeting deadlines, and quickly learning new tools and systems.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

AI Trainer at Data Annotation Tech

January 1, 2024 - Present

Evaluated and refined AI model outputs for accuracy, clarity, and quality across a variety of tasks and content types. Applied strong attention to detail and analytical judgment to identify errors, inconsistencies, and areas for improvement in AI-generated content. Followed detailed guidelines and adapted quickly to evolving project requirements and evaluation criteria. Maintained consistent output quality while managing a high volume of independent, deadline-driven tasks.

Customer Support Coordinator at VM Meeting Space

January 1, 2022 - Present

Coordinated customer support operations for a remote virtual platform, managing inbound inquiries and routing issues to appropriate teams. Tracked and documented recurring user issues, maintaining accurate records to support internal reporting and process improvement. Communicated clearly and professionally with customers to resolve access issues and onboard users. Identified patterns in customer feedback and escalated findings to stakeholders to support operational improvements.

Shop Assistant at Athas Florist

January 1, 2019 - January 1, 2021

Assisted customers in identifying needs and selecting products through in-person and phone interactions, maintaining professional communication. Managed order intake and processing, ensuring accurate data entry and timely routing of customer orders. Organized and maintained invoice records, supporting accurate and efficient daily operational workflows. Collaborated with team members to coordinate daily priorities and ensure smooth operations.