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Hi, I’m Katie Martins, a People Manager who loves helping teams grow and succeed. Over 5+ years of experience, I’ve learned to lead with empathy, adapt to new challenges, and communicate across cultures to align goals and outcomes. From frontline hospitality to logistics coordination, I’ve built practical leadership skills, mentored colleagues, and implemented tools like CRM and WMS to improve efficiency. I’m excited to bring these strengths to new teams and continue growing both professionally and personally.…Hi, I’m Katie Martins, a People Manager who loves helping teams grow and succeed. Over 5+ years of experience, I’ve learned to lead with empathy, adapt to new challenges, and communicate across cultures to align goals and outcomes. From frontline hospitality to logistics coordination, I’ve built practical leadership skills, mentored colleagues, and implemented tools like CRM and WMS to improve efficiency. I’m excited to bring these strengths to new teams and continue growing both professionally and personally.

Katie Martins

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Hi, I’m Katie Martins, a People Manager who loves helping teams grow and succeed. Over 5+ years of experience, I’ve learned to lead with empathy, adapt to new challenges, and communicate across cultures to align goals and outcomes. From frontline hospitality to logistics coordination, I’ve built practical leadership skills, mentored colleagues, and implemented tools like CRM and WMS to improve efficiency. I’m excited to bring these strengths to new teams and continue growing both professionally and personally.…Hi, I’m Katie Martins, a People Manager who loves helping teams grow and succeed. Over 5+ years of experience, I’ve learned to lead with empathy, adapt to new challenges, and communicate across cultures to align goals and outcomes. From frontline hospitality to logistics coordination, I’ve built practical leadership skills, mentored colleagues, and implemented tools like CRM and WMS to improve efficiency. I’m excited to bring these strengths to new teams and continue growing both professionally and personally.

Available to hire

Hi, I’m Katie Martins, a People Manager who loves helping teams grow and succeed. Over 5+ years of experience, I’ve learned to lead with empathy, adapt to new challenges, and communicate across cultures to align goals and outcomes. From frontline hospitality to logistics coordination, I’ve built practical leadership skills, mentored colleagues, and implemented tools like CRM and WMS to improve efficiency. I’m excited to bring these strengths to new teams and continue growing both professionally and personally.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

People Manager at Rhenus Logistics

April 1, 2024 - July 1, 2025

Led a team of 15-20 employees in a multi-role setting; established weekly goals, monitored progress, mentored team members, and facilitated conflict resolution. Improved CRM and warehouse-related processes; built leadership capacity and adaptability within the team.

Waitress/Hostess at Átrio Restaurant

November 1, 2018 - September 1, 2021

First formal hospitality role: waited tables, hosted guests, booked reservations, prepared drinks, cleaned and maintained the dining area, welcomed customers at the door, and took orders. Gained experience in bar service, managing multiple tasks, and maintaining a positive, adaptable attitude.

Booking Agent at Arvato (Heijen, Netherlands)

January 1, 2022 - April 1, 2022

Early role in a multicultural environment; supported bookings and customer interactions, developed communication skills, and gained exposure to CRM systems and order processing.

Warehouse Employee at Arvato (Heijen, Netherlands)

May 1, 2022 - December 1, 2022

Supported logistics operations, contributed to team tasks, and improved communication and adaptability within a fast-paced environment.