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Hi, I'm Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching. I excel in client communication, problem solving, and delivering high-quality support. I also thrive in dynamic, fast-paced environments and enjoy turning complex challenges into clear, actionable plans. Fluent in English, Polish, French, German, Italian, and Spanish, I love building strong relationships with partners and stakeholders to ensure smooth operations and exceptional service. My aim is to combine people skills with organizational know-how to help teams succeed.…Hi, I'm Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching. I excel in client communication, problem solving, and delivering high-quality support. I also thrive in dynamic, fast-paced environments and enjoy turning complex challenges into clear, actionable plans. Fluent in English, Polish, French, German, Italian, and Spanish, I love building strong relationships with partners and stakeholders to ensure smooth operations and exceptional service. My aim is to combine people skills with organizational know-how to help teams succeed.

Katarzyna Jałowiczor

Online Trainer, Marketing Strategist, Content Designer, +4

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Hi, I'm Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching. I excel in client communication, problem solving, and delivering high-quality support. I also thrive in dynamic, fast-paced environments and enjoy turning complex challenges into clear, actionable plans. Fluent in English, Polish, French, German, Italian, and Spanish, I love building strong relationships with partners and stakeholders to ensure smooth operations and exceptional service. My aim is to combine people skills with organizational know-how to help teams succeed.…Hi, I'm Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching. I excel in client communication, problem solving, and delivering high-quality support. I also thrive in dynamic, fast-paced environments and enjoy turning complex challenges into clear, actionable plans. Fluent in English, Polish, French, German, Italian, and Spanish, I love building strong relationships with partners and stakeholders to ensure smooth operations and exceptional service. My aim is to combine people skills with organizational know-how to help teams succeed.

Available to hire

Hi, I’m Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching. I excel in client communication, problem solving, and delivering high-quality support. I also thrive in dynamic, fast-paced environments and enjoy turning complex challenges into clear, actionable plans.
Fluent in English, Polish, French, German, Italian, and Spanish, I love building strong relationships with partners and stakeholders to ensure smooth operations and exceptional service. My aim is to combine people skills with organizational know-how to help teams succeed.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Polish

Fluent

French

Advanced

German

Advanced

Italian

Advanced

Spanish; Castilian

Advanced

Work Experience

Customer Service Representative (French & German) at Michelin Polska Sp. z o.o.

January 1, 2025 - Present

Multilingual customer service representative supporting French and German-speaking clients, handling orders, resolving issues, and delivering high-quality support in a fast-paced environment. Collaborated with logistics and sales teams to ensure timely delivery and high customer satisfaction.

Transport Manager & Customer Service Representative at LKW Walter

October 1, 2022 - May 1, 2023

Coordinated international transport operations, managed deliveries, liaised with logistics partners, and resolved operational issues. Maintained strong relationships with partners and customers, ensuring smooth end-to-end service.

Erasmus+ Project Coordinator at ETEN

June 1, 2023 - June 1, 2024

Coordinated Erasmus+ project activities, organized events, supported international partnerships, and ensured timely delivery of project milestones.

English Language Tutor at Preply (Remote)

November 1, 2024 - Present

Delivered personalized English lessons to learners from beginner to advanced levels, adapting teaching style to individual goals and learning preferences.

Student Ambassador at University of Sheffield

February 1, 2019 - July 31, 2022

Represented the university to prospective students, assisted with campus tours and events, and fostered student engagement and community.

Volunteer & Charity Officer at University of Sheffield

September 1, 2019 - July 1, 2020

Led volunteer and charity initiatives, coordinated events, and supported student-led community outreach and fundraising activities.

Erasmus+ Project Coordinator for Foreign Languages at ETEN - Vienna, Austria

June 1, 2023 - June 1, 2024

Coordinated Erasmus+ projects for foreign languages; organized mobility, language exchanges, and international partnerships; developed marketing content and maintained relationships with partners.

Teaching & Management Intern at MOMES SWEET MOM E

October 1, 2020 - February 1, 2021

Organised and supported teaching and management tasks; contributed to program development and operations in Rennes, France.

Volunteer & Charities Officer at University of Sheffield

September 1, 2019 - July 1, 2020

Supported student volunteering initiatives and charity campaigns; collaborated with university stakeholders to run events and outreach.