KJ

Katarzyna Jałowiczor

Available to hire

Hi, I'm Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching.

About

Hi, I’m Katarzyna — a multilingual customer service and project coordination professional with experience across B2B account management, logistics, and teaching. I excel in client communication, problem solving, and delivering high-quality support. I also thrive in dynamic, fast-paced environments and enjoy turning complex challenges into clear, actionable plans.
Fluent in English, Polish, French, German, Italian, and Spanish, I love building strong relationships with partners and stakeholders to ensure smooth operations and exceptional service. My aim is to combine people skills with organizational know-how to help teams succeed.

  • 7 years' experience
  • Joined January 2026

Languages

  • EnglishFluent
  • PolishFluent
  • FrenchAdvanced
  • GermanAdvanced
  • ItalianAdvanced
  • Spanish; CastilianAdvanced

Industry experience

  • Media & Entertainment
  • Education
  • Professional Services
  • Transportation & Logistics
  • Travel & Hospitality

Work experience· 9 roles

Customer Service Representative (French & German) · Michelin Polska Sp. z o.o.Jan 2025 – Present · 1 yr 11 mos

Multilingual customer service representative supporting French and German-speaking clients, handling orders, resolving issues, and delivering high-quality support in a fast-paced environment. Collaborated with logistics and sales teams to ensure timely delivery and high customer satisfaction.

English Language Tutor · Preply (Remote)Nov 2024 – Present · 2 yrs 1 mo

Delivered personalized English lessons to learners from beginner to advanced levels, adapting teaching style to individual goals and learning preferences.

Erasmus+ Project Coordinator for Foreign Languages · ETEN - Vienna, AustriaJun 2023 – Jun 2024 · 1 yr 1 mo

Coordinated Erasmus+ projects for foreign languages; organized mobility, language exchanges, and international partnerships; developed marketing content and maintained relationships with partners.

Erasmus+ Project Coordinator · ETENJun 2023 – Jun 2024 · 1 yr 1 mo
Transport Manager & Customer Service Representative · LKW WalterOct 2022 – May 2023 · 8 mos
Teaching & Management Intern · MOMES SWEET MOM EOct 2020 – Feb 2021 · 5 mos
Volunteer & Charities Officer · University of SheffieldSep 2019 – Jul 2020 · 11 mos
Volunteer & Charity Officer · University of SheffieldSep 2019 – Jul 2020 · 11 mos

Education

Bachelor of Arts in Modern Languages · University of Sheffield2030 – 2026
Bachelor of Arts in Modern Languages · University of Sheffield, United Kingdom2030 – 2026

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