As a versatile and highly skilled professional, my main drive is in Graphic Design, however, I am also experienced in data entry, customer service, retail operations, and office administration. As a contract Designer, I develop and create solutions for clients, including full Adobe Creative Suite, Final Cut Pro., Zendesk, Net Suite, Shopify Excel, Word Processing, web building programs, such as Wix, Squarespace, and WordPress. I am also proficient in use of PowerPoint (Keynote, Prezi, and Google Slides), presentation and editorial design, photo retouching, product and business branding, packaging design web design, illustration, and social media creativity. I have worked for many companies, such as Estee Lauder and Macy’s, and now I am looking for something more challenging and fulltime. I provide excellent knowledge and skills in all programs but more notably the full Adobe Creative Suite.

Katya Alvarez

As a versatile and highly skilled professional, my main drive is in Graphic Design, however, I am also experienced in data entry, customer service, retail operations, and office administration. As a contract Designer, I develop and create solutions for clients, including full Adobe Creative Suite, Final Cut Pro., Zendesk, Net Suite, Shopify Excel, Word Processing, web building programs, such as Wix, Squarespace, and WordPress. I am also proficient in use of PowerPoint (Keynote, Prezi, and Google Slides), presentation and editorial design, photo retouching, product and business branding, packaging design web design, illustration, and social media creativity. I have worked for many companies, such as Estee Lauder and Macy’s, and now I am looking for something more challenging and fulltime. I provide excellent knowledge and skills in all programs but more notably the full Adobe Creative Suite.

Available to hire

As a versatile and highly skilled professional, my main drive is in Graphic Design, however, I am also experienced in data entry, customer service, retail operations, and office administration. As a contract Designer, I develop and create solutions for clients, including full Adobe Creative Suite, Final Cut Pro., Zendesk, Net Suite, Shopify Excel, Word Processing, web building programs, such as Wix, Squarespace, and WordPress. I am also proficient in use of PowerPoint (Keynote, Prezi, and Google Slides), presentation and editorial design, photo retouching, product and business branding, packaging design web design, illustration, and social media creativity.

I have worked for many companies, such as Estee Lauder and Macy’s, and now I am looking for something more challenging and fulltime. I provide excellent knowledge and skills in all programs but more notably the full Adobe Creative Suite.

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Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Freelance Graphic Designer at CBS Network Sports – Judge Learning Solutions – Make Up Forever Medical Knowledge Group – What Goes Around Comes Around
January 1, 2018 - September 8, 2025
Created animated visuals and graphics for broadcast logos, web banners, and social media campaigns. Crafted forward-thinking designs across web, print, and video; utilized Photoshop, InDesign, and Illustrator; developed animated infographics and Stop Motion sequences using After Effects and Premiere; produced press kits, invitations, brochures, motion graphics, and GIFs.
Graphic Designer / Retail Assistant at JAY FRANCO & SONS
January 1, 2020 - September 8, 2025
Implemented strategic design concepts for showroom displays and retail graphics; refined vector assets in Illustrator for staging showrooms; collaborated with design team to meet brand guidelines and client needs.
Graphic Designer / Packaging Designer at NU-WORLD / HEALTH CASTS
January 1, 2021 - September 8, 2025
Drove creative execution across logo, 3D, and web design projects. Partnered with marketing, product, and web development to ensure alignment with objectives and user needs. Overhauled label packaging concept over 3 months; delivered brand-aligned concepts and retouched cosmetic product lines featured in Target and Walmart, leveraging Illustrator, InDesign, and Photoshop.
Customer Experience Ambassador at Macy's – Garden State Plaza & Paramus Park Mall
January 1, 2025 - September 8, 2025
Managed high-level customer operations using NetSuite, Zendesk, and Shopify. Recognized for outstanding service, including a commendation to Macy's President. Collaborated across departments to resolve complaints, applying merchandising and sales expertise to create compelling displays and build rapport with customers. Promoted to Customer Experience Ambassador, sustaining a four-month streak of excellent service.
Handbag Specialist/Client Representative/Customer Experience Ambassador at Macy's – Garden State Plaza (Paramus, NJ)
January 1, 2025 - September 8, 2025
Engaged in high-level customer management across operations, utilizing NetSuite, Zendesk, and Shopify. Recognized for outstanding customer service, including a positive letter addressed to Macy's President. Collaborated across departments to resolve customer complaints; applied merchandising and sales expertise to create visually appealing displays and foster customer rapport. Promoted to Customer Experience Ambassador, achieving a 4-month streak of exemplary service.
Graphic Designer | Packaging Designer at NU-WORLD | HEALTH CASTS
January 1, 2021 - September 8, 2025
Drove creative execution across logos, 3D, and web design; partnered with marketing, product and web development to ensure designs met objectives. Conceptualized and executed overhaul of label branding packaging over 3 months. Leveraged brand guides to deliver brand-aligned concepts; Retouched/established cosmetic product lines featured in Target and Walmart. Proficient with design software including Illustrator, InDesign, Photoshop.
Graphic Designer/Retail Assistant at JAY FRANCO & SONS
January 1, 2020 - September 8, 2025
Executed strategic design thinking in ARNI program to create visual storytelling graphics. Implemented feedback to retouch and construct set designs for children on Photoshop. Demonstrated attention to detail when working in Illustrator constructing vectors for staging showrooms.
Graphic Designer Freelancer at CBS Network Sports – Judge Learning Solutions – Make Up Forever Medical Knowledge Group – What Goes Around Comes Around
January 1, 2018 - September 8, 2025
Created captivating spreadsheet animations to convey visual narratives; steered design direction using story mapping and animated visuals. Developed broadcast logos, web and email banners, and social media campaigns. Adapted concepts to web, print, and video; created animated infographics and stop-motion with After Effects and Premiere; produced press kits, invitations, brochures, motion animations and GIFs.
Handbag Specialist/Client Representative/Customer Experience Ambassador at Macy's – Garden State Plaza, Paramus, NJ
January 1, 2022 - November 20, 2025
Engaged in high-level customer management operations, utilizing NetSuite, Zendesk, and Shopify to support brand reputation and customer satisfaction. Recognized for outstanding service and promoted to Customer Experience Ambassador after a four-month streak of excellence. Collaborated across multiple departments to resolve customer complaints, ensuring consistency in service. Applied merchandising and sales expertise to create visually appealing displays that enhanced customer engagement.
Graphic Designer / Packaging Designer at NU-WORLD | HEALTH CASTS
December 31, 2021 - December 31, 2021
Drove creative execution and development of visual solutions across logo, 3D, and web design projects, ensuring alignment with brand identity. Collaborated with marketing, product, and web development teams to produce digital assets and packaging designs that met business objectives and user needs. Conceptualized and executed a comprehensive overhaul of label packaging from ideation through finalization over a three-month period. Translated brand guidelines into cohesive design concepts and scalable templates for client pitches and brand-aligned projects. Revitalized cosmetic product lines featured in Target and Walmart stores by adhering to performance design principles and elevated aesthetic standards. Utilized Illustrator, InDesign, Photoshop, and Figma to craft distinctive and innovative designs.
Graphic Designer / Retail Assistant at JAY FRANCO & SONS
December 31, 2020 - December 31, 2020
Executed strategic design concepts using mapping and scripting techniques to develop compelling visual storytelling graphics. Incorporated managerial feedback to refine and construct set designs using Photoshop, ensuring visual consistency and appeal. Demonstrated meticulous attention to detail by constructing vectors in Illustrator for staging showrooms and retail displays.
Graphic Designer Freelancer at Around Comes Around
December 31, 2018 - December 31, 2018
Directed dynamic animations to convey visual narratives, aligning creative strategy with performance design principles for high-impact campaigns. Led design projects using story mapping techniques and crafted animated visual graphics for multiple platforms. Produced broadcast logos, web and email banners, and social media campaigns; utilized Adobe Creative Suite—Photoshop, InDesign, Illustrator—to deliver high-quality visuals across media. Adapted concepts across web, social, print, and video to ensure consistent brand messaging. Created animated infographics and stop-motion animations using After Effects and Premiere.

Education

Editorial Design Computer Graphics Certification at School of Visual Arts
January 11, 2030 - September 8, 2025
Bachelor of Fine Arts: Graphic Design at School of Visual Arts
January 11, 2030 - September 8, 2025
Bachelor of Arts: English Literature and Journalism at Montclair State University
January 11, 2030 - September 8, 2025
Editorial Design Computer Graphics Certification at School of Visual Arts
January 11, 2030 - September 8, 2025
Bachelor of Fine Arts: Graphic Design at School of Visual Arts
January 11, 2030 - September 8, 2025
Bachelor of Arts: English Literature and Journalism at Montclair State University
January 11, 2030 - September 8, 2025
Bachelor of Fine Arts, Graphic Design at School of Visual Arts
January 11, 2030 - November 20, 2025
Bachelor of Arts, English Literature and Journalism at Montclair State University
January 11, 2030 - November 20, 2025

Qualifications

Editorial Design Computer Graphics Certification
January 11, 2030 - September 8, 2025
Editorial Design Computer Graphics Certification
January 11, 2030 - November 20, 2025

Industry Experience

Media & Entertainment, Retail, Consumer Goods, Professional Services, Software & Internet, Education