Available to hire
I’m Kayleigh Leitch, a Marketing undergraduate at Heriot-Watt University, on track for a First-Class Honours. I bring leadership experience from fast-paced retail environments and a track record in campaign execution, customer engagement, and social media content management.
I’m commercially aware and adaptable, seeking opportunities across brand, digital, insights, or strategic marketing. I thrive in collaborative teams and enjoy turning data into actionable marketing improvements.
Work Experience
Shift Supervisor at Starbucks
January 1, 2023 - PresentLead shift operations in a high-volume store, supervising and training 15+ team members. Execute seasonal campaign launches and ensure consistent brand messaging across customer touchpoints. Manage the store's Instagram account creating 3-4 weekly posts aligned with national campaigns to drive local engagement. Analyse weekly sales trends and customer feedback to support data-driven improvements in store performance.
Supervisor at Kaspas Desserts
January 1, 2021 - January 1, 2023Supervised team operations in a high-footfall store, maintaining service and performance standards. Executed promotional initiatives to enhance customer engagement and sales.
Track & Trace Call Centre Representative at Search Consultancy
January 1, 2021 - January 1, 2021Managed high-volume inbound and outbound calls, ensuring accurate data handling and effective customer communication.
Education
MA (Hons) Marketing at Heriot-Watt University
January 1, 2022 - January 1, 2026Qualifications
Industry Experience
Retail, Media & Entertainment, Professional Services
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