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Kayleigh Leitch

Available to hire

I'm Kayleigh Leitch, a Marketing undergraduate at Heriot-Watt University, on track for a First-Class Honours.

About

I’m Kayleigh Leitch, a Marketing undergraduate at Heriot-Watt University, on track for a First-Class Honours. I bring leadership experience from fast-paced retail environments and a track record in campaign execution, customer engagement, and social media content management.
I’m commercially aware and adaptable, seeking opportunities across brand, digital, insights, or strategic marketing. I thrive in collaborative teams and enjoy turning data into actionable marketing improvements.

  • 5 years' experience
  • Joined April 2026

Industry experience

  • Retail
  • Media & Entertainment
  • Professional Services

Work experience

Shift Supervisor · StarbucksJan 2023 – Present · 3 yrs 11 mos

Lead shift operations in a high-volume store, supervising and training 15+ team members. Execute seasonal campaign launches and ensure consistent brand messaging across customer touchpoints. Manage the store's Instagram account creating 3-4 weekly posts aligned with national campaigns to drive local engagement. Analyse weekly sales trends and customer feedback to support data-driven improvements in store performance.

Track & Trace Call Centre Representative · Search ConsultancyJan 2021 – Jan 2021 · 1 mo

Managed high-volume inbound and outbound calls, ensuring accurate data handling and effective customer communication.

Supervisor · Kaspas DessertsJan 2021 – Jan 2023 · 2 yrs 1 mo

Supervised team operations in a high-footfall store, maintaining service and performance standards. Executed promotional initiatives to enhance customer engagement and sales.

Education

MA (Hons) Marketing · Heriot-Watt University2022 – 2026

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