Available to hire
I am an Electrical Engineering professional with 13+ years of experience in industrial power and energy systems, and I am currently pursuing a Master of Science in Technology at LUT, specializing in Renewable Power-to-X. I am passionate about techno-economic analysis and sustainable energy solutions, combining hands-on field experience with strong analytical capabilities to drive practical outcomes.
My career spans after-sales leadership, project planning, installation and commissioning of generator and substation systems (>1 MW), and customer-facing technical leadership. I excel at coordinating cross-functional teams, delivering reliable system performance, and communicating effectively with clients. I am seeking energy-system or technical project support roles in Finland.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Finnish
Beginner
German
Beginner
Work Experience
Product Support Manager at M.Rahman &Co .Ltd .(Bangladesh)
June 1, 2023 - September 30, 2024Coordinated after-sales support for industrial generator systems (>1 MW), improving service turnaround time and customer satisfaction. Led technical support across installation, commissioning, and fault resolution to ensure reliable system performance. Coordinated service teams and customers to minimize downtime and ensure timely issue resolution. Supported warranty claims, service documentation, and technical reporting to maintain service quality.
Consultant (Part-Time) at M.Rahman &Co .Ltd .(Bangladesh)
March 1, 2021 - May 31, 2023Provided technical and service consultancy for generator systems, supporting post-sales activities and ensuring reliable system performance.
Manager –Customer Service Department at Mampower Ltd .(Bangladesh)
March 1, 2018 - April 30, 2020Led after-sales services and customer complaint management. Planned and executed projects, including substation installations for key clients. Supervised installation and commissioning of SST equipment in projects.
Manager –Sales &Technical at Raetco Ltd .(Bangladesh)
August 1, 2017 - February 28, 2018Conducted market and application analysis to identify technical deployment needs. Coordinated and evaluated team activities to support project execution. Collaborated with other companies and held meetings with clients.
Deputy Manager at M.Rahman &Co .Ltd .(Bangladesh)
April 1, 2016 - July 31, 2017Led project initiatives and operations; attended FG Wilson Asia Dealer Parts Conference 2016; contributed to BATB’s 120,000-liter fuel tank installation and automation upgradation project; oversaw generator installations and commissioning (>1 MW). Delivered O&M training for BAPEX gas field engineers; supervised generator maintenance for Banglalink regional offices; monitored parts inventory, pricing, and warranty processes for FGW gensets.
Assistant Manager at M.Rahman &Co .Ltd .(Bangladesh)
January 1, 2014 - March 31, 2016Oversaw generator installations and commissioning; contributed to O&M training and project delivery.
Engineer at M.Rahman &Co .Ltd .(Bangladesh)
January 1, 2012 - December 31, 2013O&M activities and project support for generator systems; contributed to field deployments.
Sales & Service Engineer at M.Rahman &Co .Ltd .(Bangladesh)
August 1, 2009 - December 31, 2011Field sales and service support for generator systems; participated in client projects and installations.
Product Support Manager at M.Rahman & Co. Ltd.
June 1, 2023 - September 1, 2024Coordinated after-sales support for industrial generator systems (> 1 MW), improving service turnaround time and customer satisfaction. Led technical support across installation, commissioning, and fault resolution to ensure reliable system performance. Coordinated service teams and customers to minimize downtime and ensure timely issue resolution. Supported warranty claims, service documentation, and technical reporting to maintain service quality.
Consultant (Part-Time) at M.Rahman & Co. Ltd.
March 1, 2021 - May 1, 2023Provided consultancy on after-sales support, installations, and fault resolution, enabling continuity of service while working part-time.
Manager – Customer Service Department at Mampower Ltd.
March 1, 2018 - April 1, 2020Led after-sales services and customer complaint management. Planned and executed projects, including substation installations for key clients. Supervised installation and commissioning of SST equipment in projects.
Manager – Sales & Technical at Raetco Ltd.
August 1, 2017 - February 1, 2018Conducted market and application analysis to identify technical deployment needs. Coordinated and evaluated team activities to support project execution. Collaborated with other companies and held meetings with clients.
Deputy Manager at M.Rahman & Co. Ltd.
April 1, 2016 - July 1, 2017Led generator projects and played a key role in BATB’s 120,000-liter fuel tank installation and automation upgrade. Oversaw generator installations and commissioning (>1 MW). Delivered O&M training for BAPEX field engineers. Supervised generator maintenance for Banglalink regional offices. Monitored parts inventory, pricing, and warranty process for FGW gensets.
Assistant Manager at M.Rahman & Co. Ltd.
January 1, 2014 - March 1, 2016Assisted in leadership of sales and service operations, including generator maintenance and field training. Contributed to inventory control, pricing strategies, and warranty processes for FGW gensets.
Engineer at M.Rahman & Co. Ltd.
January 1, 2012 - December 1, 2013Worked on installation and commissioning of generator systems (>1 MW) and SST equipment. Contributed to project planning and field execution, ensuring compliance with technical specifications.
Sales & Service Engineer at M.Rahman & Co. Ltd.
August 1, 2009 - December 1, 2011Supported generator installations and commissioning, attended training sessions (including FG Wilson Asia Dealer Parts Conference 2016), and contributed to after-sales service activities. Monitored parts inventory and warranty processes for FGW gensets.
Education
Master of Science in Technology at Lappeenranta –Lahti University of Technology (LUT)
January 1, 2024 - January 1, 2026Master of Business Administration (MBA) at East West University
January 1, 2010 - January 1, 2013Bachelor of Science in Electrical and Electronic Engineering at Presidency University
January 1, 2005 - January 1, 2009Master of Science in Technology at Lappeenranta-Lahti University of Technology (LUT), Finland
January 1, 2024 - January 1, 2026Master of Business Administration (MBA) at East West University, Bangladesh
January 1, 2010 - January 1, 2013Bachelor of Science in Electrical and Electronic Engineering at Presidency University, Bangladesh
January 1, 2005 - January 1, 2009Qualifications
Industry Experience
Energy & Utilities, Manufacturing, Professional Services, Other, Real Estate & Construction
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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