I’m a detail-oriented freelancer with expertise in digital marketing, project management, and content development. I help businesses streamline workflows, engage audiences, and scale effectively by combining technical know-how with strong organizational skills. What I can help you with: - Marketing Support: campaign setup, automation, segmentation, and reporting - E-commerce & Operations: product and content management, store setup, and optimization - Project Management: organizing workflows, managing timelines, and coordinating across teams - Content & Training Materials: clear, engaging content tailored to your audience I thrive in roles that require both big-picture strategy and precise execution, and I enjoy turning complex ideas into clear, actionable deliverables.

Kelly Cronin

I’m a detail-oriented freelancer with expertise in digital marketing, project management, and content development. I help businesses streamline workflows, engage audiences, and scale effectively by combining technical know-how with strong organizational skills. What I can help you with: - Marketing Support: campaign setup, automation, segmentation, and reporting - E-commerce & Operations: product and content management, store setup, and optimization - Project Management: organizing workflows, managing timelines, and coordinating across teams - Content & Training Materials: clear, engaging content tailored to your audience I thrive in roles that require both big-picture strategy and precise execution, and I enjoy turning complex ideas into clear, actionable deliverables.

Available to hire

I’m a detail-oriented freelancer with expertise in digital marketing, project management, and content development. I help businesses streamline workflows, engage audiences, and scale effectively by combining technical know-how with strong organizational skills.

What I can help you with:

  • Marketing Support: campaign setup, automation, segmentation, and reporting
  • E-commerce & Operations: product and content management, store setup, and optimization
  • Project Management: organizing workflows, managing timelines, and coordinating across teams
  • Content & Training Materials: clear, engaging content tailored to your audience

I thrive in roles that require both big-picture strategy and precise execution, and I enjoy turning complex ideas into clear, actionable deliverables.

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Language

English
Fluent
French
Advanced

Work Experience

Product Expert at Klaviyo
May 2, 2021 - September 17, 2025
Troubleshoot product questions and strategy with approximately 25 customers per day. Developed expertise in marketing strategy, email templates using Django and JavaScript. Expanded e-commerce knowledge with Shopify, BigCommerce, WooCommerce and Magento.
Senior Enablement Program Manager at Klaviyo
August 20, 2024 - September 17, 2025
Plan and lead first global in-person training events in Boston, London and Sydney. Achieved a 90% increase in new product lead-generation. Designed, outlined and measured success on cross-functional new product go-to-market processes with a 93% increase in resource-awareness. Partnered with Product, Product Marketing and GTM teams to launch over 500 new features in 2023.
GTM Strategy Consultant at Self-Employed
February 28, 2025 - September 17, 2025
Outline, design and facilitate twelve training sessions across 1,500 global Go-To-Market employees for high-impact changes. Provide strategic guidance, proposals and impact results to Senior Leadership showing an 82% confidence rate.
Eco-Experience and Environmental Programs Coordinator at Eco Barge Clean Seas, Inc.
June 30, 2025 - September 16, 2025
Coordinate over 250 volunteer events through system management, communication and facilitation Manage program efficiency to remove & recycle 12 tonnes of marine debris to date Scope & launch initial offering of eco-experience tours Collaborate with global entities through data analysis and reporting, outlining impact of sponsorship on organizational outcomes

Education

Bachelor of Science in Marketing at San Diego State University
January 11, 2030 - September 17, 2025
Bachelor's Degree in Marketing / International Business at KEDGE Business School
January 1, 2017 - August 1, 2018

Qualifications

TEFL Certificate
January 11, 2030 - September 17, 2025
French - Advanced (B2)
January 11, 2030 - September 17, 2025

Industry Experience

Software & Internet, Professional Services, Education, Retail