I’m Keith Nickoles, a versatile web and CRO leader with 20 years of experience blending marketing strategy, UX/UI design, and front-end development.

About

I’m Keith Nickoles, a versatile web and CRO leader with 20 years of experience blending marketing strategy, UX/UI design, and front-end development. I own the full digital lifecycle—from wireframes in Figma through production code, CMS architecture, and measurement—then use data to improve engagement and conversion across funnels.

I enjoy bridging product, creative, and engineering teams to deliver end-to-end outcomes. Most recently, I’ve led full-funnel CRO and experimentation programs, migrated properties to modern headless stacks, and delivered improvements in load performance, engagement, and overall conversions while strengthening analytics and marketing infrastructure.

  • 22 years' experience
  • Joined November 2026

Industry experience

  • Software & Internet
  • Media & Entertainment
  • Retail
  • Professional Services
  • Financial Services

Work experience· 4 roles

Web Development Manager · Ibotta Inc.Dec 2018 – Feb 2025 · 6 yrs 3 mos

Spearheaded migration of three web properties to a modern headless architecture (Contentful + Next.js), improving LCP performance significantly while strengthening security and scalability. Built and ran data-backed CRO and A/B testing programs using tools like Google Optimize, improving engagement and conversion rates over many experiments. Established the company’s first marketing-owned WordPress site and launched an inaugural B2B site on HubSpot, owning GA4, GTM, and vendor relationships. Managed front-end developers and acted as a strategic bridge between product, creative, and engineering, translating requirements into implementation and measurable outcomes.

Web Designer + Developer · WhatCounts Inc.Jul 2011 – Nov 2018 · 7 yrs 5 mos

Led front-end development for approximately 90% of client and internal email campaigns and delivered client-facing UX and digital strategy training. Focused on execution and continuous improvement of digital experiences.

Principal Consultant: UX, CRO & Web Strategy · Nick LLCJan 2010 – Present · 16 yrs 11 mos

Lead full-funnel CRO programs and end-to-end A/B testing for DTC eCommerce and B2B services clients across collection, product, contact, landing, and lead-generation pages. Support GTM, GA4, and Google Ads enhanced conversions infrastructure. Design and build marketing sites, ecommerce stores, and custom tools from UX/wireframes through production code and CMS architecture, using WordPress, WooCommerce, Shopify, and headless Next.js. Scope and execute email marketing migrations and automation builds (Mailchimp, Brevo, HubSpot) including abandoned-cart and lifecycle flows. Serve as a white-label UX, web development, and analytics partner to marketing agencies delivering work across B2B and B2C accounts. Provide recent impact through controlled A/B tests improving engagement and conversion metrics, including lead-capture experience overhauls and full custom WooCommerce buildouts (sales format, product configuration, and affiliate commission systems).

Creative Lead · Blue Sky Factory Inc.Jan 2004 – Jul 2011 · 7 yrs 7 mos

Education

B.A. · McDaniel College2030 – 2026
UX Design Bootcamp · General Assembly2030 – 2026

Certifications and awards· 6

Google AI Essentials2030 – 2026
HubSpot Academy: GDD2030 – 2026
HubSpot Academy: SEO, Inbound, CMS for Developers2030 – 2026
HubSpot Academy: GenAI, RevOps2030 – 2026

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