Hi, I’m Kena Luisa Matzenbacher, a Systems Analysis graduate based in Buenos Aires with hands-on experience in software development, technical support, and cross-functional collaboration. I’m passionate about building innovative solutions, solving real-world problems, and continuously learning. I’m currently deepening my skills in Data Science, Python, JavaScript, and Artificial Intelligence, and I’m eager to contribute to high-impact projects with world-class engineering teams. I thrive in collaborative environments, enjoy mentoring junior developers, and am always exploring how technology can empower people. I’m open to new challenges and relocation, and I look forward to contributing to empowering people through technology.

Kena Luisa Matzenbacher

Hi, I’m Kena Luisa Matzenbacher, a Systems Analysis graduate based in Buenos Aires with hands-on experience in software development, technical support, and cross-functional collaboration. I’m passionate about building innovative solutions, solving real-world problems, and continuously learning. I’m currently deepening my skills in Data Science, Python, JavaScript, and Artificial Intelligence, and I’m eager to contribute to high-impact projects with world-class engineering teams. I thrive in collaborative environments, enjoy mentoring junior developers, and am always exploring how technology can empower people. I’m open to new challenges and relocation, and I look forward to contributing to empowering people through technology.

Available to hire

Hi, I’m Kena Luisa Matzenbacher, a Systems Analysis graduate based in Buenos Aires with hands-on experience in software development, technical support, and cross-functional collaboration. I’m passionate about building innovative solutions, solving real-world problems, and continuously learning. I’m currently deepening my skills in Data Science, Python, JavaScript, and Artificial Intelligence, and I’m eager to contribute to high-impact projects with world-class engineering teams.

I thrive in collaborative environments, enjoy mentoring junior developers, and am always exploring how technology can empower people. I’m open to new challenges and relocation, and I look forward to contributing to empowering people through technology.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Portuguese
Fluent
Spanish; Castilian
Fluent

Work Experience

Administrative Secretary at Infotec Segurança LTDA
March 1, 2025 - October 1, 2025
Management service scheduling for installation and maintenance of security systems. Real-time customer support, sales and post-sales. Marketing material design in Canva, support of digital campaigns and brand visibility. Drafting internal documentation, payments and administrative tasks using Microsoft Office 365 suite to ensure operational efficiency. Monitored incoming correspondence and routed to appropriate departments, streamlining response times to inquiries. Provided clerical support to company employees by copying, faxing, and filing documents.
Frontend Developer at Aptugo Argentina (Remote)
September 1, 2024 - February 1, 2025
Developed interactive web applications using Aptugo and React.js, improving delivery speed by 10%. Collaborated with cross-functional teams on UI/UX design, increasing customer satisfaction by 20%. Mentored and onboarded multiple groups of junior developers with a great knowledge retention rate. Conducted code reviews to ensure adherence to best practices and maintain code quality. Troubleshot technical issues related to front end development, ensuring prompt resolution to maintain project timelines.
IT Support Engineer at Favero & Schmidt LTDA
August 1, 2023 - August 1, 2024
Resolved support requests keeping SLAs under 24 hours across multiple communication channels. Assisted in maintaining internal software. Systems optimization by fixing bugs and improving performance. Software updates on SQL. Efficient administration and management of local and cloud-based databases. Documented user interactions and resolutions in ticketing system to maintain accurate support records. Collaborated with cross-functional teams to identify recurring issues and propose effective solutions. Ensured compliance with industry best practices and company policies throughout all support activities undertaken by the team.

Education

Technical Degree in Systems Analysis at Instituto Superior de Informática de Virasoro
January 11, 2030 - December 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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