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I am Kenny Chiam Ker Yong, a Senior Quality Assurance Engineer with nearly 8 years of experience ensuring reliable, user-ready software across fintech, healthcare, and enterprise platforms. I excel at combining meticulous testing with empathetic collaboration, reducing defect leakage, accelerating release cycles, and strengthening stakeholder confidence through clear communication and technical precision.…I am Kenny Chiam Ker Yong, a Senior Quality Assurance Engineer with nearly 8 years of experience ensuring reliable, user-ready software across fintech, healthcare, and enterprise platforms. I excel at combining meticulous testing with empathetic collaboration, reducing defect leakage, accelerating release cycles, and strengthening stakeholder confidence through clear communication and technical precision.

Kenny Chiam Ker Yong

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I am Kenny Chiam Ker Yong, a Senior Quality Assurance Engineer with nearly 8 years of experience ensuring reliable, user-ready software across fintech, healthcare, and enterprise platforms. I excel at combining meticulous testing with empathetic collaboration, reducing defect leakage, accelerating release cycles, and strengthening stakeholder confidence through clear communication and technical precision.…I am Kenny Chiam Ker Yong, a Senior Quality Assurance Engineer with nearly 8 years of experience ensuring reliable, user-ready software across fintech, healthcare, and enterprise platforms. I excel at combining meticulous testing with empathetic collaboration, reducing defect leakage, accelerating release cycles, and strengthening stakeholder confidence through clear communication and technical precision.

Available to hire

I am Kenny Chiam Ker Yong, a Senior Quality Assurance Engineer with nearly 8 years of experience ensuring reliable, user-ready software across fintech, healthcare, and enterprise platforms.

I excel at combining meticulous testing with empathetic collaboration, reducing defect leakage, accelerating release cycles, and strengthening stakeholder confidence through clear communication and technical precision.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Malay

Advanced

Chinese

Advanced

Work Experience

Quality Assurance Engineer at Aquanow

June 1, 2024 - Present

Partnered with product teams to validate features across Admin, Trader Web App, AquaX EMS, Global Payment System, and Futures projects. Designed and executed test cases, reported bugs in JIRA, and ensured alignment with business requirements. Strengthened regression coverage across platforms, leveraging DynamoDB and API validation to improve release reliability.

Senior Quality Assurance Engineer at Esyms Sdn Bhd

August 1, 2022 - May 1, 2024

Championed QA strategy across Web Control Center, EsymsBiz, and Consumer Apps, ensuring features met business expectations. Reduced production defects by 30% through severity-based prioritization and regression optimization. Coordinated releases across Dev, Preprod, and Production environments, improving deployment efficiency and minimizing downtime. Delivered Level 2/3 support and training sessions, enhancing user adoption and reducing support tickets.

Quality Assurance Analyst at iSoftStone Sdn Bhd

April 1, 2021 - July 1, 2022

Delivered Amway Booking and E-Commerce features each sprint through end-to-end, integration, and regression testing. Partnered with Business Analysts and Developers to triage, prioritize, and resolve defects quickly during sprint cycles. Optimized regression coverage with a hybrid approach, combining targeted manual testing and automation.

Software Quality Assurance at Sunway MSC Sdn Bhd

January 1, 2020 - March 1, 2021

Analyzed business and functional specs for Genting, Sunway Group, and Monash University procurement projects. Coordinated QA team activities, test design, execution, and bug reporting with severity-based prioritization in JIRA. Conducted testing using AWS tools (DynamoDB, S3, Lambda, Cognito) and validated APIs with Postman.

Associate Technical Consultant at Mezza9 Solution Sdn Bhd

June 1, 2017 - December 1, 2019

Translated requirements into Technical and Functional Specification Documents for MyASSIST and EIS Projects. Coordinated QA team to meet delivery milestones, conducted SIT and UAT sessions, and produced stakeholder reports. Prepared user manuals and delivered 'Train the Trainer' sessions to product users.