I am a multifaceted professional with a strong foundation in customer success, international relations, and AI data training. I have hands-on experience in managing multilingual survey projects, optimizing AI workflows, and supervising retail operations. My expertise extends to leveraging advanced AI tools for content creation, enhancing business productivity, and improving customer engagement. With international exposure and a track record of analytical research and team leadership, I am passionate about applying innovative solutions to complex challenges. I enjoy communicating across cultures and taking on projects that combine technology, research, and customer relations.

Khalid Babu Syed

I am a multifaceted professional with a strong foundation in customer success, international relations, and AI data training. I have hands-on experience in managing multilingual survey projects, optimizing AI workflows, and supervising retail operations. My expertise extends to leveraging advanced AI tools for content creation, enhancing business productivity, and improving customer engagement. With international exposure and a track record of analytical research and team leadership, I am passionate about applying innovative solutions to complex challenges. I enjoy communicating across cultures and taking on projects that combine technology, research, and customer relations.

Available to hire

I am a multifaceted professional with a strong foundation in customer success, international relations, and AI data training. I have hands-on experience in managing multilingual survey projects, optimizing AI workflows, and supervising retail operations. My expertise extends to leveraging advanced AI tools for content creation, enhancing business productivity, and improving customer engagement.

With international exposure and a track record of analytical research and team leadership, I am passionate about applying innovative solutions to complex challenges. I enjoy communicating across cultures and taking on projects that combine technology, research, and customer relations.

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Language

English
Fluent
Telugu
Fluent
Hindi
Fluent
Urdu
Fluent

Work Experience

Advanced AI Data Trainer at Invisible Technologies
January 1, 2024 - June 26, 2024
Trained enterprise-level AI systems across a range of automated workflows. Leveraged cutting-edge AI tools to streamline knowledge management and operational productivity. Supported global client deliverables in annotation and AI data quality control.
Survey Enumerator at 60 Decibels
January 1, 2024 - June 26, 2024
Conducted impact-driven phone surveys for startups and social enterprises. Delivered precise, culturally aware data in multiple Indian languages. Ensured daily targets while maintaining high data quality standards.
Founder – AI Services & Data Projects at Ajahk's AI Developments
January 1, 2021 - January 1, 2024
Built and led a startup delivering AI data annotation and development services to clients like Facebook, Apple, and Google. Hired and managed a team of annotators and developers to execute complex labeling, NLP, and machine learning tasks. Oversaw project delivery, quality control, and operational workflows across multiple global contracts.
Customer Service Supervisor at Budgens
January 1, 2019 - December 31, 2020
Led customer-facing retail teams; managed escalations with a customer-first approach. Mentored and trained new employees, improving service efficiency and customer satisfaction.
Digital Analyst & Evaluator at Freelancer
January 1, 2018 - December 31, 2023
Evaluated AI and search engine results for platforms like Appen, Amazon MTurk. Contributed to high-impact projects focused on AI improvement such as NOYO, CRESCENT, and Cottonwood.
Postgraduate Panel Member – Communications at University of Sheeld
January 1, 2018 - December 31, 2019
Advised on program feedback and communications strategies for postgraduate programs.
Research Intern – Government & NGO Projects at Ministry of External Affairs
January 1, 2017 - December 31, 2017
Worked under Dr. Devyani Khobragade on diplomacy and foreign policy research.
Research Intern – Government & NGO Projects at National Human Rights Commission
January 1, 2015 - December 31, 2016
Conducted legal research and compiled landmark judgment analysis.
Research Intern – Government & NGO Projects at National Commission for Minorities / Scheduled Castes
January 1, 2015 - December 31, 2016
Researched socioeconomic indicators and policy interventions for marginalized communities.
Research Intern – Government & NGO Projects at SEEDS NGO
January 1, 2015 - December 31, 2016
Assessed implementation of the RTE Act in Andhra Pradesh.
Advanced AI Data Trainer at Invisible Technologies
January 1, 2024 - Present
Trained enterprise-level AI systems across a range of automated workflows. Leveraged cutting-edge AI tools to streamline knowledge management and operational productivity. Supported global client deliverables in annotation and AI data quality control.
Survey Enumerator at 60 Decibels
January 1, 2024 - Present
Conducted impact-driven phone surveys for startups and social enterprises. Delivered precise, culturally aware data in multiple Indian languages. Ensured daily targets while maintaining high data quality standards.
Founder – AI Services & Data Projects at Ajahk's AI Developments
January 1, 2024 - July 14, 2025
Built and led a startup delivering AI data annotation and development services for clients like Facebook, Apple, and Google. Hired and managed a team of annotators and developers to execute complex labeling, NLP, and machine learning tasks. Oversaw project delivery, quality control, and operational workflows across multiple global contracts.
Customer Service Supervisor at Budgens
December 31, 2020 - July 14, 2025
Led customer-facing retail teams; managed escalations with a customer-first approach. Mentored and trained new employees, improving service efficiency and customer satisfaction.
Digital Analyst & Evaluator at Freelancer
December 31, 2023 - July 14, 2025
Evaluated AI and search engine results for platforms like Appen and Amazon MTurk. Contributed to high-impact projects focused on AI improvement such as NOYO, CRESCENT, and Cottonwood.
Postgraduate Panel Member – Communications at University of Sheffield
December 31, 2019 - July 14, 2025
Advised on program feedback and communications strategies for postgraduate programs.
Research Intern – Government & NGO Projects at Ministry of External Affairs
December 31, 2017 - July 14, 2025
Worked under Dr. Devyani Khobragade on diplomacy and foreign policy research.
Legal Researcher at National Human Rights Commission
December 31, 2016 - July 14, 2025
Conducted legal research and compiled landmark judgment analysis.

Education

MA International Relations at The University of Sheffield
September 15, 2018 - October 17, 2019
M.A. at University of Sheeld, UK
January 1, 2018 - December 31, 2019
B.A. (Hons) at Sri Venkateswara College, University of Delhi
January 1, 2014 - December 31, 2017
M.A. at University of Sheffield, UK
January 1, 2018 - December 31, 2019
B.A. (Hons) at Sri Venkateswara College, University of Delhi
January 1, 2014 - December 31, 2017

Qualifications

Academic Excellence Certificate (University of Delhi)
January 1, 2017 - December 31, 2017
Winner – National Science Congress (Nanotech)
January 1, 2010 - December 31, 2010
Academic Excellence Certificate (University of Delhi)
January 11, 2030 - July 14, 2025
Winner – National Science Congress (Nanotech)
January 1, 2010 - December 31, 2010

Industry Experience

Software & Internet, Professional Services, Non-Profit Organization, Government, Retail