Hi there! I’m Khue Nguyen, a hospitality professional with hands-on experience leading service excellence in high-end dining and events across Edinburgh and Ho Chi Minh City. I mentor teams, coordinate schedules, upsell with care, and ensure seamless guest experiences by building strong workflows and training programs. I thrive in fast-paced venues, collaborating with kitchen and bar teams to deliver memorable service and flawless event execution. I hold a BA(Hons) in Business Management and enjoy shaping guest experiences through smart operation, clear communication, and teamwork. I’m passionate about continuous improvement, VIP service, and turning every guest interaction into a positive memory for the brands I represent.

Khue Nguyen

Hi there! I’m Khue Nguyen, a hospitality professional with hands-on experience leading service excellence in high-end dining and events across Edinburgh and Ho Chi Minh City. I mentor teams, coordinate schedules, upsell with care, and ensure seamless guest experiences by building strong workflows and training programs. I thrive in fast-paced venues, collaborating with kitchen and bar teams to deliver memorable service and flawless event execution. I hold a BA(Hons) in Business Management and enjoy shaping guest experiences through smart operation, clear communication, and teamwork. I’m passionate about continuous improvement, VIP service, and turning every guest interaction into a positive memory for the brands I represent.

Available to hire

Hi there! I’m Khue Nguyen, a hospitality professional with hands-on experience leading service excellence in high-end dining and events across Edinburgh and Ho Chi Minh City. I mentor teams, coordinate schedules, upsell with care, and ensure seamless guest experiences by building strong workflows and training programs. I thrive in fast-paced venues, collaborating with kitchen and bar teams to deliver memorable service and flawless event execution.

I hold a BA(Hons) in Business Management and enjoy shaping guest experiences through smart operation, clear communication, and teamwork. I’m passionate about continuous improvement, VIP service, and turning every guest interaction into a positive memory for the brands I represent.

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Language

English
Fluent
Vietnamese
Fluent

Work Experience

Food and Beverage Assistant at Vietnam Australia International School
November 1, 2022 - April 1, 2025
Assisted in classroom activities and administrative operations; supported communications between teachers, parents, and administration; provided personalized guest support; ensured high service standards aligned with RoCCO Forte brand values; assisted in banquets and events; contributed to smooth event execution.
Assistant Intern at The Balmoral, a Rocco Forte Hotel
February 1, 2022 - May 1, 2022
Delivered refined restaurant and bar service in a five-star luxury environment; provided personalized guest support, menu guidance, and wine-pairing recommendations; maintained high service standards aligned with Rocco Forte brand values.
Team Member at Brasserie Prince
October 1, 2025 - Present
Supported in hospitality operations at Edinburgh venue, delivering guest services and contributing to efficient service flow in a luxury setting.
Food and Beverage Supervisor at The Caledonian Edinburgh - Curio Collection by Hilton
April 1, 2025 - October 1, 2025
Delivered attentive, personalised service in a high-end dining and banqueting environment. Supported special events, private dining, and conferences. Handled reservations and tailored service to guest needs, including VIP requests. Coordinated with management on scheduling, inventory control, and process improvements. Assisted in event and banquet execution, ensuring seamless service for VIP clientele.
Assistant Intern at The Balmoral, a Rococo Forte Hotel, Edinburgh
February 1, 2022 - May 1, 2022
Delivered refined restaurant and bar service within a five-star luxury environment. Provided personalised guest support, menu guidance, and wine pairing recommendations. Maintained high service standards aligned with Rococo Forte brand values.
Brasserie Prince Team Member at Brasserie Prince
October 1, 2025 - Present
Delivered attentive service in a fast-paced, high-end dining environment supporting guests across restaurant and bar operations.

Education

Bachelor of Arts (Honours) in Business Management at Queen Margaret University, Edinburgh
January 11, 2030 - January 18, 2026
Bachelor of Arts (Hons) in Business Management at Queen Margaret University, Edinburgh
January 11, 2030 - January 18, 2026
Bachelor of Arts (Honours) in Business Management at Queen Margaret University, Edinburgh
January 11, 2030 - January 18, 2026

Qualifications

Microsoft 365 Fundamentals
January 11, 2030 - January 18, 2026
Microsoft 365 Fundamentals
January 11, 2030 - January 18, 2026
Team Member of the Month (August 2023)
August 1, 2023 - August 31, 2023

Industry Experience

Travel & Hospitality, Education, Professional Services, Media & Entertainment, Other, Retail