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I'm a versatile communications and digital marketing professional with a Master of Applied Business (Digital Marketing) and 12+ years of experience delivering social media content, newsletters, website updates and marketing support across multiple channels and audiences. I excel at turning complex ideas into clear, engaging messages and keeping digital communications consistent, current and engaging. I work well independently and in teams, collaborating with internal stakeholders to coordinate approvals, gather inputs and maintain a strong brand voice. I’m proactive, deadline-driven, and continuously seek learnings from data and trends to inform strategy and deliver results.…I'm a versatile communications and digital marketing professional with a Master of Applied Business (Digital Marketing) and 12+ years of experience delivering social media content, newsletters, website updates and marketing support across multiple channels and audiences. I excel at turning complex ideas into clear, engaging messages and keeping digital communications consistent, current and engaging. I work well independently and in teams, collaborating with internal stakeholders to coordinate approvals, gather inputs and maintain a strong brand voice. I’m proactive, deadline-driven, and continuously seek learnings from data and trends to inform strategy and deliver results.

Kiran

Digital Marketer, Social Media Manager, Content Creator, +4

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I'm a versatile communications and digital marketing professional with a Master of Applied Business (Digital Marketing) and 12+ years of experience delivering social media content, newsletters, website updates and marketing support across multiple channels and audiences. I excel at turning complex ideas into clear, engaging messages and keeping digital communications consistent, current and engaging. I work well independently and in teams, collaborating with internal stakeholders to coordinate approvals, gather inputs and maintain a strong brand voice. I’m proactive, deadline-driven, and continuously seek learnings from data and trends to inform strategy and deliver results.…I'm a versatile communications and digital marketing professional with a Master of Applied Business (Digital Marketing) and 12+ years of experience delivering social media content, newsletters, website updates and marketing support across multiple channels and audiences. I excel at turning complex ideas into clear, engaging messages and keeping digital communications consistent, current and engaging. I work well independently and in teams, collaborating with internal stakeholders to coordinate approvals, gather inputs and maintain a strong brand voice. I’m proactive, deadline-driven, and continuously seek learnings from data and trends to inform strategy and deliver results.

Available to hire

I’m a versatile communications and digital marketing professional with a Master of Applied Business (Digital Marketing) and 12+ years of experience delivering social media content, newsletters, website updates and marketing support across multiple channels and audiences. I excel at turning complex ideas into clear, engaging messages and keeping digital communications consistent, current and engaging.

I work well independently and in teams, collaborating with internal stakeholders to coordinate approvals, gather inputs and maintain a strong brand voice. I’m proactive, deadline-driven, and continuously seek learnings from data and trends to inform strategy and deliver results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

National Data Collection Specialist at Stats NZ

September 1, 2025 - Present

Engage survey respondents via inbound/outbound calls, emails, and online platforms to collect accurate national data. Educate participants on survey purpose and confidentiality protocols. Manage time effectively to collect and validate quality data, ensuring compliance with operational standards. Build rapport with respondents to encourage participation and improve survey completion rates.

Service Team Facilitator at Enliven Northern

July 1, 2025 - September 1, 2025

Coordinated recruitment and onboarding processes for health support workers, including scheduling interviews and preparing induction documentation. Updated training records, eLearning modules, and tracking sheets to ensure compliance. Entered and maintained data in systems (eCase, SharePoint, Risk Manager), supporting accurate reporting. Liaised with service coordinators and staff to resolve incidents, close cases, and ensure smooth workflows. Followed up on overdue training modules, ensuring compliance and timely completion.

Customer Service Administrator at Inland Revenue

January 1, 2025 - June 1, 2025

Delivered frontline client support across phone and web channels. Assisted customers with secure online access, troubleshooting, and two-step verification. Updated client information in CRM systems with a focus on accuracy and confidentiality. Coordinated with internal departments to resolve escalated issues and ensure timely financial resolutions.

Research Assistant at University of Auckland

March 1, 2024 - July 1, 2025

Supported research teams by preparing and maintaining project documentation, reports, and digital records. Scheduled and coordinated interviews across time zones and cultural groups, managing calendars and bookings. Assisted with participant onboarding, ensuring documentation, eligibility, and consent compliance. Ensured project milestones were met by monitoring tasks, providing follow-ups, and supporting reporting obligations.

Campaign Specialist & Administrator at Vibgyor High School

April 1, 2011 - October 1, 2023

Delivered marketing campaigns and digital content (newsletters, blogs, videos, and social media) to increase engagement. Organized open houses, campus tours, academic events, and marketing campaigns to attract prospective students. Collaborated cross-functionally to manage school website content, admissions information, and student lifecycle journeys. Provided counselling to parents on admissions and registration, and fostered strong relationships with students and parents. Handled budget management, venue booking, and staff coordination for large-scale events. Developed effective and supportive relationships with internal and external stakeholders to deliver the best services.

Customer Response Coordinator at Auckland Council

March 1, 2026 - Present

Deliver high-volume, empathetic support across phone and digital channels; manage complex case documentation using SAP; identify service gaps and escalate to specialist teams; collaborate across internal departments to resolve issues and advocate for inclusive outcomes; adapt communication to diverse audiences to achieve positive service outcomes.

Social Media Coordinator & Event Planner at Disha NZ Charitable Trust / Sakhi

August 1, 2024 - Present

Led organic social content planning and delivery on Facebook and Instagram; produced content assets (graphics, short-form video) using Canva and CapCut; tracked trends and audience sentiment; managed end-to-end content production and scheduling; delivered performance insights and promoted events to boost registrations; coordinated approvals with internal stakeholders to maintain brand voice.

Customer Service Administrator at Inland Revenue (IRD)

January 1, 2025 - June 1, 2025

Maintained accurate client records and CRM data; coordinated with internal teams to resolve inquiries; documented interactions and cases; supported privacy compliance and data handling.

Administration & Digital Content Specialist at Vibgyor High School

April 1, 2019 - October 1, 2023

Owned and managed full digital marketing function across social media, newsletters, website content and brand collateral; produced always-on content and email campaigns; monitored trends and performance; delivered events end-to-end including registrations and post-event promotion.