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I am a Digital Marketing & Content Specialist with 3+ years of experience spanning consumer brands, platform trust & safety operations, and founder-led startups. I currently support a growing consumer brand through community engagement, social media monitoring, customer communications, and website content updates to improve clarity, trust, and brand consistency. My background includes hands-on digital marketing execution, content scheduling, analytics support, and paid media fundamentals, combined with high-volume trust & safety experience on a global social platform. I am known for strong judgment, attention to detail, empathetic communication, and the ability to maintain brand voice, safety standards, and customer trust across digital touchpoints.…I am a Digital Marketing & Content Specialist with 3+ years of experience spanning consumer brands, platform trust & safety operations, and founder-led startups. I currently support a growing consumer brand through community engagement, social media monitoring, customer communications, and website content updates to improve clarity, trust, and brand consistency. My background includes hands-on digital marketing execution, content scheduling, analytics support, and paid media fundamentals, combined with high-volume trust & safety experience on a global social platform. I am known for strong judgment, attention to detail, empathetic communication, and the ability to maintain brand voice, safety standards, and customer trust across digital touchpoints.

Kirti Sahu

Digital Marketer, Content Creator, Social Media Manager, +2

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I am a Digital Marketing & Content Specialist with 3+ years of experience spanning consumer brands, platform trust & safety operations, and founder-led startups. I currently support a growing consumer brand through community engagement, social media monitoring, customer communications, and website content updates to improve clarity, trust, and brand consistency. My background includes hands-on digital marketing execution, content scheduling, analytics support, and paid media fundamentals, combined with high-volume trust & safety experience on a global social platform. I am known for strong judgment, attention to detail, empathetic communication, and the ability to maintain brand voice, safety standards, and customer trust across digital touchpoints.…I am a Digital Marketing & Content Specialist with 3+ years of experience spanning consumer brands, platform trust & safety operations, and founder-led startups. I currently support a growing consumer brand through community engagement, social media monitoring, customer communications, and website content updates to improve clarity, trust, and brand consistency. My background includes hands-on digital marketing execution, content scheduling, analytics support, and paid media fundamentals, combined with high-volume trust & safety experience on a global social platform. I am known for strong judgment, attention to detail, empathetic communication, and the ability to maintain brand voice, safety standards, and customer trust across digital touchpoints.

Available to hire

I am a Digital Marketing & Content Specialist with 3+ years of experience spanning consumer brands, platform trust & safety operations, and founder-led startups. I currently support a growing consumer brand through community engagement, social media monitoring, customer communications, and website content updates to improve clarity, trust, and brand consistency.

My background includes hands-on digital marketing execution, content scheduling, analytics support, and paid media fundamentals, combined with high-volume trust & safety experience on a global social platform. I am known for strong judgment, attention to detail, empathetic communication, and the ability to maintain brand voice, safety standards, and customer trust across digital touchpoints.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Hindi

Fluent

Work Experience

Digital Marketing Strategist at Krishiyug – Consumer Brand

April 1, 2025 - Present

Led daily community engagement and social media monitoring; responded to comments and messages in brand guidelines and tone; assisted customers by clarifying product details, usage information, and addressing inquiries across social platforms; organized and maintained documentation of customer feedback, FAQs, and recurring concerns to support internal improvements; collaborated with operations and marketing teams to ensure accuracy and consistency in customer-facing communications; assisted with website content updates to improve clarity, usability, and trust.

Trust & Safety Content Analyst at Teleperformance (Client: TikTok)

November 1, 2023 - April 1, 2025

Reviewed high volumes of user-generated content in accordance with platform community guidelines and safety standards; applied sound judgment and policy interpretation to ensure a safe, respectful, and compliant online environment; maintained detailed, audit-ready documentation to support reporting, escalations, and quality assurance; managed multiple content queues in a fast-paced, deadline-driven environment; strengthened skills in content governance, risk awareness, and trust-focused digital operations.

Digital Marketing & Content Specialist at Self-employed / Contract

January 1, 2022 - Present

Managed and monitored customer comments, messages, and inquiries across Instagram, Facebook, and YouTube; delivered clear, empathetic responses to customer questions relating to products, usage, and concerns; identified recurring themes, feedback patterns, and sentiment trends to inform content and product decisions; maintained consistent brand tone across all digital channels; supported content planning, scheduling, and performance monitoring for organic and paid initiatives; balanced creative execution with analytics review.

Digital Marketing Intern at Sales Era (Remote)

August 1, 2023 - November 1, 2023

Supported content scheduling, formatting, and coordination across digital platforms; supported social media updates and basic analytics tracking; helped prepare marketing materials, reports, and internal documentation; gained hands-on exposure to campaign execution and performance measurement.