Available to hire
Specjalista ds. obsługi klienta z doświadczeniem w Contact
Center (CATI, inbound/outbound). Doświadczenie w obsłudze
klientów B2C/B2B, oraz koordynacji pracy zespołu. Bardzo
dobra komunikacja, organizacja pracy, umiejętność budowania
relacji i gotowość do pracy zmianowej.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Polish
Fluent
English
Fluent
Russian
Intermediate
German
Intermediate
French
Beginner
Italian
Beginner
Work Experience
Ankieter telefoniczny at Agencja badawcza PMR
March 1, 2025 - PresentConducted telephone surveys to collect data and insights for market research projects.
Ankieter telefoniczny at Agencja badawcza IMAS
November 30, 2024 - July 26, 2025Performed telephone surveys to gather market and customer data for research purposes.
Manager Sali at McDonald’s Polska
July 31, 2024 - July 26, 2025Managed daily operations of the restaurant floor, supervised staff, ensured customer satisfaction and compliance with company standards.
Pracownik restauracji at McDonald’s Polska
April 30, 2022 - July 26, 2025Performed various restaurant duties including customer service, food preparation, and maintaining cleanliness and order.
Transkrybent z językiem angielskim at Voicelab.ai
August 31, 2021 - July 26, 2025Performed transcription tasks using English language skills, converting audio data to text formats.
Ankieter telefoniczny at Agencja badawcza ARC
July 31, 2021 - July 26, 2025Conducted telephone surveys for market research, contributing to data collection and analysis efforts.
Ankieter telefoniczny at Agencja badawcza PBS
January 31, 2021 - July 26, 2025Conducted phone surveys for market research projects.
Ankieter telefoniczny at Agencja badawcza ARC
December 31, 2020 - July 26, 2025Executed telephone interviewing to support market research projects.
Ankieter telefoniczny at Agencja badawcza KF CATI (Olsztyn)
March 31, 2020 - July 26, 2025Conducted telephone surveys for data collection in market research.
Redaktor online i autor pytań do aplikacji Odpowiesz? at ParkMediaCircle
October 31, 2019 - July 26, 2025Worked remotely creating and editing quiz questions for an online application.
Autor pytań do aplikacji HQ Trivia at Intermedia Labs
September 30, 2018 - July 26, 2025Created quiz questions remotely for the HQ Trivia application.
Education
Masters degree in Administration at University of Warmia and Mazury in Olsztyn
October 1, 2021 - June 13, 2023Master's Degree at Uniwersytet Warmińsko-Mazurski w Olsztynie
October 1, 2021 - June 30, 2023Bachelor's Degree at Uniwersytet Warmińsko-Mazurski w Olsztynie
October 1, 2018 - July 31, 2021Technik Administracji at Szkoła Policealna Nova
January 1, 2015 - December 31, 2017Asystent osoby niepełnosprawnej at Szkoła Policealna Nova
January 1, 2015 - December 31, 2016Filologia Germańska at Uniwersytet Warmińsko – Mazurski w Olsztynie
January 1, 2013 - December 31, 2015Magister Administracja at Uniwersytet Warmińsko-Mazurski w Olsztynie
January 11, 2030 - June 29, 2026Qualifications
RODO Data Protection Certification
January 11, 2030 - June 29, 2026Industry Experience
Media & Entertainment, Other, Retail, Professional Services, Non-Profit Organization
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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