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I bring strong customer service skills with a warm, confident phone manner, supported by experience in inbound/outbound calls, scheduling, CRM updates, and accurate data entry. I'm highly organized and detail-focused, I manage tasks efficiently, communicate clearly across phone, email, and SMS, and keep workflows running smoothly. Tech-savvy and reliable in remote settings, I deliver friendly, fast, and professional support to customers and teams.…I bring strong customer service skills with a warm, confident phone manner, supported by experience in inbound/outbound calls, scheduling, CRM updates, and accurate data entry. I'm highly organized and detail-focused, I manage tasks efficiently, communicate clearly across phone, email, and SMS, and keep workflows running smoothly. Tech-savvy and reliable in remote settings, I deliver friendly, fast, and professional support to customers and teams.

Kimberly Jane Cabigon

Content Creator, Content Designer, Graphic Designer

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I bring strong customer service skills with a warm, confident phone manner, supported by experience in inbound/outbound calls, scheduling, CRM updates, and accurate data entry. I'm highly organized and detail-focused, I manage tasks efficiently, communicate clearly across phone, email, and SMS, and keep workflows running smoothly. Tech-savvy and reliable in remote settings, I deliver friendly, fast, and professional support to customers and teams.…I bring strong customer service skills with a warm, confident phone manner, supported by experience in inbound/outbound calls, scheduling, CRM updates, and accurate data entry. I'm highly organized and detail-focused, I manage tasks efficiently, communicate clearly across phone, email, and SMS, and keep workflows running smoothly. Tech-savvy and reliable in remote settings, I deliver friendly, fast, and professional support to customers and teams.

Available to hire

I bring strong customer service skills with a warm, confident phone manner, supported by experience in inbound/outbound calls, scheduling, CRM updates, and accurate data entry.

I’m highly organized and detail-focused, I manage tasks efficiently, communicate clearly across phone, email, and SMS, and keep workflows running smoothly. Tech-savvy and reliable in remote settings, I deliver friendly, fast, and professional support to customers and teams.

Skills

CRM

Canva

Experience Level

CRM

Expert

Canva

Intermediate

Work Experience

SEO Lead Specialist at The Virtual Spaces on Demand

April 1, 2023 - August 1, 2023

Contacted leads, validated information, and updated CRM entries. Performed data research to support SEO campaigns and reporting. Ensured all communications and records were accurate, organized, and up-to-date.

Marketplace & Sales Expert / Customer Service Representative at Daabee – Hygiene & Health Food Supplier

December 1, 2022 - April 1, 2023

Handled customer queries through calls, email, and social media with a friendly, reassuring tone. Processed orders, coordinated logistics, and maintained accurate data across platforms. Assisted with sales queries, product listings, and updates across Shopee, Lazada, Amazon, and Redmart. Managed customer follow-ups and ensured fast, positive resolutions to concerns. Prepared documents, maintained organized records, and supported administrative tasks reliably.

General Virtual Assistant at Hope Realty (Cyberbacker)

August 1, 2021 - December 1, 2022

Managed inbound client communication and scheduled appointments confidentially. Updated and maintained CRM databases, ensuring organized and accurate records. Delivered warm support via email, phone, and social platforms. Assisted with lead generation and client follow-up to support business growth. Created polished designs and documents via Canva for client use.

General Virtual Assistant at Independent / Client Projects

August 1, 2017 - August 1, 2018

Performed high-volume data mining, lead generation, and CRM management. Completed detailed data entry tasks while maintaining accuracy and speed. Supported clients with administrative needs, communication, and follow-ups.