Barista at Rost Coffee House

Greeted customers with a friendly, professional attitude to create a welcoming atmosphere. Responded promptly to customer needs, ensuring fast and efficient service. Resolved complaints calmly and effectively, turning negative experiences into positive ones. Created personalized beverages based on preferences, enhancing customer satisfaction and loyalty. Maintained a clean, inviting environment that reflected high service standards. Trained new team members in delivering excellent customer service through supportive coaching. Collaborated with colleagues to ensure smooth, customer-focused operations. Stayed consistently punctual and reliable to support team performance and customer trust. Assisted across café operations, stepping in where needed to keep service seamless. Conducted regular quality checks to ensure products met customer expectations.