I began working as a graphic designer while still in high school to make some extra money. After discovering UX design, I realized it was the perfect way to combine my love for design and research. I've been freelancing worldwide ever since, helping create better digital experiences through strategy, collaboration, and human-centered design. I currently manage teams, lead projects, and continue freelancing with a 100% job success rate on Upwork. I enjoy working across various industries, collaborating cross-functionally to align design goals with business vision, and mentoring designers to produce high-quality, accessible, and scalable user experiences. My background in research and passion for UX drives me to create intuitive products that truly serve users' needs.…

Kristen Becker

I began working as a graphic designer while still in high school to make some extra money. After discovering UX design, I realized it was the perfect way to combine my love for design and research. I've been freelancing worldwide ever since, helping create better digital experiences through strategy, collaboration, and human-centered design. I currently manage teams, lead projects, and continue freelancing with a 100% job success rate on Upwork. I enjoy working across various industries, collaborating cross-functionally to align design goals with business vision, and mentoring designers to produce high-quality, accessible, and scalable user experiences. My background in research and passion for UX drives me to create intuitive products that truly serve users' needs.…

Available to hire

I began working as a graphic designer while still in high school to make some extra money. After discovering UX design, I realized it was the perfect way to combine my love for design and research. I’ve been freelancing worldwide ever since, helping create better digital experiences through strategy, collaboration, and human-centered design. I currently manage teams, lead projects, and continue freelancing with a 100% job success rate on Upwork.

I enjoy working across various industries, collaborating cross-functionally to align design goals with business vision, and mentoring designers to produce high-quality, accessible, and scalable user experiences. My background in research and passion for UX drives me to create intuitive products that truly serve users’ needs.

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Skills

Experience Level

Work Experience

Chief Product Officer (CPO) and Founder at Swap Space (Start-up)
July 1, 2024 - Present
Promoted to lead the full design lifecycle, including UX research, UI design, prototyping, and accessibility. Manage and mentor a growing team of designers, setting design standards and ensuring high-quality output aligned with business goals. Collaborate directly with the CEO and other department heads to align product vision, roadmap, and design strategy. Currently overseeing a full app redesign to align with WCAG accessibility standards and modern UX best practices.
Chief Product Officer (CPO) and Founder at Wish2Wear (Start-up)
February 1, 2025 - Present
Oversee the product design and UX departments for a fashion-tech startup focused on luxury clothing rentals and digital fashion innovation. Lead design strategy and UX direction for mobile apps offering features such as virtual try-ons, AI outfit generators, and digital wardrobes. Align design goals with overall business vision, ensuring cohesive and scalable user experiences across all fashion rental touchpoints. Collaborate cross-functionally with stakeholders and the executive team to define user needs and prioritize feature development. Champion human-centered design, accessibility, and trend-responsive UX in a fast-paced, visually-driven industry.
Product Lead at Plentora (Paramount Students)
May 1, 2025 - Present
Lead the product design and UX strategy across a suite of student-focused apps, including platforms for university applications, college events, and dormitory management. Work closely with marketing teams, executives, and non-executive stakeholders to ensure that all user-facing products are intuitive, accessible, and aligned with business goals. Guide UX research, wireframing, prototyping, and user testing efforts to optimize student experiences across mobile and web products. Coordinate with internal teams to maintain consistent branding, user flows, and interaction patterns across multiple platforms. Act as a strategic design partner across the organization, translating user insights into scalable, high-impact design solutions.
UI designer (Contract) at ZiHub
August 31, 2023 - July 14, 2025
Contracted to design interfaces for three SaaS products, each with distinct user flows and business goals. Continued to provide freelance design services for new and existing digital products, including dashboards, landing pages, and user flows. Used Figma to create scalable design systems and implement responsive design patterns.
UI / UX designer (Contract) at Bondovation (Start-up)
June 30, 2025 - July 14, 2025
Led UX and UI design efforts for Bondovation’s SaaS platform focused on banking and financial services, particularly in home loans and pre-approval flows. Conducted stakeholder interviews, developed wireframes, and designed user interfaces for web-based tools. Worked closely with developers to ensure pixel-perfect implementation and consistency across features.
UX / UI designer & Researcher at Freelancer
June 1, 2023 - Present
Design and research digital experiences for international clients (e.g., Singapore, UK, USA, Ireland) across industries such as e-commerce, fintech, edtech, and SaaS. Delivered full-cycle UX services including research, user flows, wireframes, prototypes, and usability testing. Specialized in creating landing pages, websites, and mobile apps with a focus on conversion, accessibility, and user retention. Built client relationships through effective communication, adaptability, and delivering on-time high-quality work.
UX / UI Designer at Swap Space (Start-up)
July 31, 2024 - July 14, 2025
Designed responsive wireframes, prototypes, and high-fidelity UI for mobile and web platforms in a dynamic real estate + influencer app ecosystem. Conducted user interviews, usability testing, and competitor research to inform product decisions. Collaborated closely with cross-functional teams including product managers, developers, and stakeholders to ensure seamless design-to-development handoff. Contributed to building user personas, journey maps, and product flows to improve user experience and engagement.
Chief Product Officer (CPO) and Founder at Swap Space (Start-up)
July 1, 2024 - Present
Led the full design lifecycle including UX research, UI design, prototyping, and accessibility. Managed and mentored a growing team of designers, setting design standards and ensuring quality output aligned with business goals. Collaborated with CEO and other department heads to align product vision, roadmap, and design strategy. Oversaw a full app redesign to meet WCAG accessibility standards and modern UX best practices.
Chief Product Officer (CPO) and Founder at Wish2Wear (Start-up)
February 1, 2025 - Present
Oversaw product design and UX departments for a fashion-tech startup focused on luxury clothing rentals and digital fashion innovation. Led design strategy and UX direction for mobile apps with features like virtual try-ons, AI outfit generators, and digital wardrobes. Aligned design goals with business vision to ensure cohesive and scalable experiences. Collaborated with cross-functional stakeholders to define user needs and prioritize features. Championed human-centered design and accessibility in a fast-paced industry.
Product Lead at Plentora (Paramount Students)
May 1, 2025 - Present
Led product design and UX strategy for student-focused applications including university applications, college events, and dormitory management platforms. Worked closely with marketing teams, executives, and stakeholders to ensure intuitive, accessible, and business-aligned user-facing products. Guided UX research, wireframing, prototyping, and user testing to optimize mobile and web student experiences. Maintained consistent branding and interaction patterns across platforms. Acted as strategic design partner translating user insights into scalable solutions.
UI designer (Contract) at ZiHub
August 31, 2023 - July 14, 2025
Designed interfaces for three SaaS products, each with distinct user flows and business goals. Provided freelance design services for dashboards, landing pages, and user flows. Used Figma to create scalable design systems and implement responsive design patterns.
UI / UX designer (Contract) at Bondovation (Start-up)
June 30, 2025 - July 14, 2025
Led UX and UI design efforts for SaaS platform focused on banking and financial services, specifically home loans and pre-approval flows. Conducted stakeholder interviews, developed wireframes, and designed web-based user interfaces. Worked closely with developers to ensure pixel-perfect implementation and feature consistency.
UX / UI designer & Researcher at Freelancer
June 1, 2023 - Present
Designed and researched digital experiences for international clients across industries such as e-commerce, fintech, edtech, and SaaS. Delivered full-cycle UX services including research, user flows, wireframes, prototypes, and usability testing. Specialized in landing pages, websites, and mobile apps focusing on conversion, accessibility, and retention. Built client relationships through effective communication, adaptability, and on-time delivery.
UX / UI Designer at Swap Space (Start-up)
July 31, 2024 - July 14, 2025
Designed responsive wireframes, prototypes, and high-fidelity UI for mobile and web platforms in a real estate and influencer app ecosystem. Conducted user interviews, usability testing, and competitor research to inform product decisions. Collaborated with product managers, developers, and stakeholders to ensure smooth design-to-development handoffs. Contributed to building user personas, journey maps, and product flows to improve experience and engagement.
Chief Product Officer (CPO) and Founder at Swap Space
July 1, 2024 - Present
Promoted to lead the full design lifecycle, including UX research, UI design, prototyping, and accessibility. Manage and mentor a growing team of designers, setting design standards and ensuring high-quality output aligned with business goals. Collaborate directly with the CEO and other department heads to align product vision, roadmap, and design strategy. Currently overseeing a full app redesign to align with WCAG accessibility standards and modern UX best practices.
Chief Product Officer (CPO) and Founder at Wish2Wear
February 1, 2025 - Present
Oversee the product design and UX departments for a fashion-tech startup focused on luxury clothing rentals and digital fashion innovation. Lead design strategy and UX direction for mobile apps offering features such as virtual try-ons, AI outfit generators, and digital wardrobes. Align design goals with overall business vision, ensuring cohesive and scalable user experiences across all fashion rental touchpoints. Collaborate cross-functionally with stakeholders, and the executive team to define user needs and prioritize feature development. Champion human-centered design, accessibility, and trend-responsive UX in a fast-paced, visually-driven industry.
Product Lead at Plentora (Paramount Students)
May 1, 2025 - Present
Lead the product design and UX strategy across a suite of student-focused apps, including platforms for university applications, college events, and dormitory management. Work closely with marketing teams, executives, and non-executive stakeholders to ensure that all user-facing products are intuitive, accessible, and aligned with business goals. Guide UX research, wireframing, prototyping, and user testing efforts to optimize student experiences across mobile and web products. Coordinate with internal teams to maintain consistent branding, user flows, and interaction patterns across multiple platforms. Act as a strategic design partner across the organization, translating user insights into scalable, high-impact design solutions.
UI Designer at ZiHub
August 31, 2023 - July 14, 2025
Contracted to design interfaces for three SaaS products, each with distinct user flows and business goals. Continued to provide freelance design services for new and existing digital products, including dashboards, landing pages, and user flows. Used Figma to create scalable design systems and implement responsive design patterns.
UI / UX Designer at Bondovation
June 30, 2025 - July 14, 2025
Lead UX and UI design efforts for Bondovation’s SaaS platform focused on banking and financial services, particularly in home loans and pre-approval flows. Conducted stakeholder interviews, developed wireframes, and designed user interfaces for web-based tools. Worked closely with developers to ensure pixel-perfect implementation and consistency across features.
UX / UI Designer & Researcher at Freelancer
June 1, 2023 - Present
Design and research digital experiences for international clients across industries such as e-commerce, fintech, edtech, and SaaS, touching on finance, education, real estate, travel, and art. Deliver full-cycle UX services including research, user flows, wireframes, prototypes, and usability testing. Specialize in creating landing pages, websites, and mobile apps focused on conversion, accessibility, and user retention. Build client relationships through communication, adaptability, and timely high-quality delivery.
UX / UI Designer at Swap Space
July 31, 2024 - July 14, 2025
Designed responsive wireframes, prototypes, and high-fidelity UI for mobile and web platforms in a real estate and influencer app ecosystem. Conducted user interviews, usability testing, and competitor research to inform product decisions. Collaborated with cross-functional teams to ensure seamless design-to-development handoff. Contributed to building user personas, journey maps, and product flows to enhance user experience and engagement.
Chief Product Officer (CPO) and Founder at Swap Space
July 1, 2024 - Present
Promoted to lead the full design lifecycle, including UX research, UI design, prototyping, and accessibility. Manage and mentor a growing team of designers, setting design standards and ensuring high-quality output aligned with business goals. Collaborate directly with the CEO and other department heads to align product vision, roadmap, and design strategy. Currently overseeing a full app redesign to align with WCAG accessibility standards and modern UX best practices.
Chief Product Officer (CPO) and Founder at Wish2Wear
February 1, 2025 - Present
Oversee the product design and UX departments for a fashion-tech startup focused on luxury clothing rentals and digital fashion innovation. Lead design strategy and UX direction for mobile apps offering features such as virtual try-ons, AI outfit generators, and digital wardrobes. Align design goals with overall business vision, ensuring cohesive and scalable user experiences across all fashion rental touchpoints. Collaborate cross-functionally with stakeholders, and the executive team to define user needs and prioritize feature development. Champion human-centered design, accessibility, and trend-responsive UX in a fast-paced, visually-driven industry.
Product Lead at Plentora (Paramount Students)
May 1, 2025 - Present
Lead the product design and UX strategy across a suite of student-focused apps, including platforms for university applications, college events, and dormitory management. Work closely with marketing teams, executives, and non-executive stakeholders to ensure that all user-facing products are intuitive, accessible, and aligned with business goals. Guide UX research, wireframing, prototyping, and user testing efforts to optimize student experiences across mobile and web products. Coordinate with internal teams to maintain consistent branding, user flows, and interaction patterns across multiple platforms. Act as a strategic design partner across the organization, translating user insights into scalable, high-impact design solutions.
UI Designer (Contract) at ZiHub
August 31, 2023 - July 14, 2025
Contracted to design interfaces for three SaaS products, each with distinct user flows and business goals. Continued to provide freelance design services for new and existing digital products, including dashboards, landing pages, and user flows. Used Figma to create scalable design systems and implement responsive design patterns.
UI / UX Designer (Contract) at Bondovation
June 30, 2025 - July 14, 2025
Led UX and UI design efforts for Bondovation’s SaaS platform focused on banking and financial services, particularly in home loans and pre-approval flows. Conducted stakeholder interviews, developed wireframes, and designed user interfaces for web-based tools. Worked closely with developers to ensure pixel-perfect implementation and consistency across features.
UX / UI Designer & Researcher at Freelancer
June 1, 2023 - Present
Design and research digital experiences for international clients across multiple industries such as ecommerce, fintech, edtech, and SaaS. Delivered full-cycle UX services including research, user flows, wireframes, prototypes, and usability testing. Specialized in creating landing pages, websites, and mobile apps focusing on conversion, accessibility, and user retention. Built client relationships through effective communication, adaptability, and delivering on-time high-quality work.
UX / UI Designer at Swap Space
July 31, 2024 - July 14, 2025
Designed responsive wireframes, prototypes, and high-fidelity UI for mobile and web platforms in a dynamic real estate and influencer app ecosystem. Conducted user interviews, usability testing, and competitor research to inform product decisions. Collaborated closely with cross-functional teams including product managers, developers, and stakeholders to ensure seamless design-to-development handoff. Contributed to building user personas, journey maps, and product flows to improve user experience and engagement.
Chief Product Officer (CPO) and Founder at Swap Space (Start-up)
July 1, 2024 - Present
Promoted to lead the full design lifecycle, including UX research, UI design, prototyping, and accessibility. Manage and mentor a growing team of designers, setting design standards and ensuring high-quality output aligned with business goals. Collaborate directly with the CEO and other department heads to align product vision, roadmap, and design strategy. Currently overseeing a full app redesign to align with WCAG accessibility standards and modern UX best practices.
Chief Product Officer (CPO) and Founder at Wish2Wear (Start-up)
February 1, 2025 - Present
Oversee the product design and UX departments for a fashion-tech startup focused on luxury clothing rentals and digital fashion innovation. Lead design strategy and UX direction for mobile apps offering features such as virtual try-ons, AI outfit generators, and digital wardrobes. Align design goals with overall business vision, ensuring cohesive and scalable user experiences across all fashion rental touchpoints. Collaborate cross-functionally with stakeholders, and the executive team to define user needs and prioritize feature development. Champion human-centered design, accessibility, and trend-responsive UX in a fast-paced, visually-driven industry.
Product Lead at Plentora (Paramount Students)
May 1, 2025 - Present
Lead the product design and UX strategy across a suite of student-focused apps, including platforms for university applications, college events, and dormitory management. Work closely with marketing teams, executives, and non-executive stakeholders to ensure that all user-facing products are intuitive, accessible, and aligned with business goals. Guide UX research, wireframing, prototyping, and user testing efforts to optimize student experiences across mobile and web products. Coordinate with internal teams to maintain consistent branding, user flows, and interaction patterns across multiple platforms. Act as a strategic design partner across the organization, translating user insights into scalable, high-impact design solutions.
UI designer (Contract) at ZiHub
August 31, 2023 - July 14, 2025
Contracted to design interfaces for three SaaS products, each with distinct user flows and business goals. Continue to provide freelance design services for new and existing digital products, including dashboards, landing pages, and user flows. Used Figma to create scalable design systems and implement responsive design patterns.
UI / UX designer (Contract) at Bondovation (Start-up)
June 30, 2025 - July 14, 2025
Lead UX and UI design efforts for Bondovation’s SaaS platform focused on banking and financial services, particularly in home loans and pre-approval flows. Conduct stakeholder interviews, develop wireframes, and design user interfaces for web-based tools. Work closely with developers to ensure pixel-perfect implementation and consistency across features.
UX / UI designer & Researcher at Freelancer
June 1, 2023 - Present
Design and research digital experiences for international clients (e.g., Singapore, UK, USA, Ireland) across industries such as e-commerce, fintech, edtech, and SaaS. Delivered full-cycle UX services including research, user flows, wireframes, prototypes, and usability testing. Specialized in creating landing pages, websites, and mobile apps with a focus on conversion, accessibility, and user retention. Built client relationships through effective communication, adaptability, and delivering on-time high-quality work.
UX / UI Designer at Swap Space (Start-up)
July 31, 2024 - July 14, 2025
Designed responsive wireframes, prototypes, and high-fidelity UI for mobile and web platforms in a dynamic real estate + influencer app ecosystem. Conducted user interviews, usability testing, and competitor research to inform product decisions. Collaborated closely with cross-functional teams including product managers, developers, and stakeholders to ensure seamless design-to-development handoff. Contributed to building user personas, journey maps, and product flows to improve user experience and engagement.
Chief Product Officer (CPO) and Founder at Swap Space (Start-up)
July 1, 2024 - Present
Promoted to lead the full design lifecycle, including UX research, UI design, prototyping, and accessibility. Manage and mentor a growing team of designers, setting design standards and ensuring high-quality output aligned with business goals. Collaborate directly with the CEO and other department heads to align product vision, roadmap, and design strategy. Currently overseeing a full app redesign to align with WCAG accessibility standards and modern UX best practices.
Chief Product Officer (CPO) and Founder at Wish2Wear (Start-up)
February 1, 2025 - Present
Oversee the product design and UX departments for a fashion-tech startup focused on luxury clothing rentals and digital fashion innovation. Lead design strategy and UX direction for mobile apps offering features such as virtual try-ons, AI outfit generators, and digital wardrobes. Align design goals with overall business vision, ensuring cohesive and scalable user experiences across all fashion rental touchpoints. Collaborate cross-functionally with stakeholders and the executive team to define user needs and prioritize feature development. Champion human-centered design, accessibility, and trend-responsive UX in a fast-paced, visually-driven industry.
Product Lead at Plentora (Paramount Students)
May 1, 2025 - Present
Lead the product design and UX strategy across a suite of student-focused apps, including platforms for university applications, college events, and dormitory management. Work closely with marketing teams, executives, and non-executive stakeholders to ensure all user-facing products are intuitive, accessible, and aligned with business goals. Guide UX research, wireframing, prototyping, and user testing efforts to optimize student experiences across mobile and web products. Coordinate with internal teams to maintain consistent branding, user flows, and interaction patterns across multiple platforms. Act as a strategic design partner across the organization, translating user insights into scalable, high-impact design solutions.
UI designer (Contract) at ZiHub
August 31, 2023 - July 29, 2025
Contracted to design interfaces for three SaaS products, each with distinct user flows and business goals. Continued to provide freelance design services for new and existing digital products, including dashboards, landing pages, and user flows. Used Figma to create scalable design systems and implement responsive design patterns.
UI / UX designer (Contract) at Bondovation (Start-up)
June 30, 2025 - July 29, 2025
Lead UX and UI design efforts for Bondovation’s SaaS platform focused on banking and financial services, particularly in home loans and pre-approval flows. Conducted stakeholder interviews, developed wireframes, and designed user interfaces for web-based tools. Worked closely with developers to ensure pixel-perfect implementation and consistency across features.
UX / UI designer & Researcher at Freelancer
June 1, 2023 - Present
Designed and researched digital experiences for international clients (e.g., Singapore, UK, USA, Ireland) across industries such as e-commerce, fintech, edtech, and SaaS, covering sectors including Finance, Education, Real Estate, Travel, and Art. Delivered full-cycle UX services including research, user flows, wireframes, prototypes, and usability testing. Specialized in creating landing pages, websites, and mobile apps focused on conversion, accessibility, and user retention. Built client relationships through effective communication, adaptability, and delivering on-time high-quality work.
UX / UI Designer at Swap Space (Start-up)
July 31, 2024 - July 29, 2025
Designed responsive wireframes, prototypes, and high-fidelity UI for mobile and web platforms in a dynamic real estate + influencer app ecosystem. Conducted user interviews, usability testing, and competitor research to inform product decisions. Collaborated closely with cross-functional teams including product managers, developers, and stakeholders to ensure seamless design-to-development handoff. Contributed to building user personas, journey maps, and product flows to improve user experience and engagement.

Education

Add your educational history here.

Qualifications

Fundamentals of Graphic Design Certificate
February 1, 2022 - February 28, 2022
UI Design Certificate
June 1, 2023 - June 30, 2023
UX design Professional Certificate
June 1, 2023 - June 30, 2023
UX Research and Design Specialization Certificate
August 1, 2023 - August 31, 2023
Fundamentals of Graphic Design Certificate
February 1, 2022 - February 28, 2022
UI Design Certificate
June 1, 2023 - June 30, 2023
UX Design Professional Certificate
June 1, 2023 - June 30, 2023
UX Research and Design Specialization Certificate
August 1, 2023 - August 31, 2023
Fundamentals of Graphic Design Certificate
February 1, 2022 - February 28, 2022
UI Design Certificate
June 1, 2023 - June 30, 2023
UX Design Professional Certificate
June 1, 2023 - June 30, 2023
UX Research and Design Specialization Certificate
August 1, 2023 - August 31, 2023
Fundamentals of Graphic Design Certificate
February 1, 2022 - February 28, 2022
UI Design Certificate
June 1, 2023 - June 30, 2023
UX design Professional Certificate
June 1, 2023 - June 30, 2023
UX Research and Design Specialization Certificate
August 1, 2023 - August 31, 2023
Fundamentals of Graphic Design Certificate
February 1, 2022 - February 28, 2022
UI Design Certificate
June 1, 2023 - June 30, 2023
UX design Professional Certificate
June 1, 2023 - June 30, 2023
UX Research and Design Specialization Certificate
August 1, 2023 - August 31, 2023
Fundamentals of Graphic Design Certificate
February 1, 2022 - February 28, 2022
UI Design Certificate
June 1, 2023 - June 30, 2023
UX Design Professional Certificate
June 1, 2023 - June 30, 2023
UX Research and Design Specialization Certificate
August 1, 2023 - August 31, 2023

Industry Experience

Software & Internet, Financial Services, Education, Retail, Real Estate & Construction, Professional Services

Skills

Experience Level